Oferta pracy

Junior Technical Account Manager - Automation DevOps



Armii Krajowej 18

Bronowice Małe Wschód


Technologies we use


  • Kafka

  • JDBC

  • Jira

  • AWS

  • GitHub

Your responsibilities

IBM Expert Labs consultants are experts in deployment, migration,  health checking, and troubleshooting of solutions and software from the IBM Software portfolio. We are technical specialists who work with customers to ensure they can successfully perform their business and rely on undisrupted and quality service from IBM software and solutions implementations. As a team, we're based in beautiful Kraków, where we work with our colleagues engineers, and developers from the Data & AI software lab. This is a technical job with a client-facing profile. We work with Fortune 500 list customers in Poland and beyond - Europe and worldwide.

Your Role and Responsibilities :

The person accepted for this role will  learn the necessary skills and join projects in one of the IBM Expert  Labs Automation delivery engagements. The work will be taking place  either remotely or require travel to work locally in one of our customer  sites in Europe, the Middle East, and Africa. This is an international  environment work.

Everyday tasks include:

•Participation and engagement in customer projects – installations, maintenance, new functionality development;

•Learning and growing new skills from the area of IBM Cloud Pak for Integration products;

•Sharing knowledge with other teams in form of reports, status meetings, webinars, and conference presentations;

Our requirements

  • English language – speaking/writing;

  • Familiarity with administration, scripting and security fundamentals of IT operating systems – Windows Server, Linux;

  • Familiarity and usage of application servers and application runtimes – i.e. Tomcat, PHP;

  • Fundamentals  in programming or scripting with Ansible, Terraform, Java, Python,  JavaScript, Drupal, reading logs and outputs, basic monitoring and  practical troubleshooting ;

  • Practical experience in own, home-grown IT projects or projects at the university / from another internship/job contract;

  • Preferred Professional and Technical Expertise :

  • IT or STEM university degree – Bachelor or Master;

  • Ability to read and understand technical documentation, i.e. architecture diagrams, workflows, etc. ;

  • Familiarity with virtualization and containerization of applications;

  • Experience with private and/or public cloud platforms (IBM Cloud, AWS, Azure preferred);

  • Experience with applications monitoring tools – Instana, ELK, Splunk, Istio, Nagios, Zabbix, etc. ;

  • Familiarity with integration tools, protocols, and APIs – Kafka, MQ, JDBC, SOAP, REST, etc.;

  • Familiarity with incident & problem management, systems like Salesforce,  gitHub, JIRA, ServiceNow;

What we offer

  • Working for a top 5 company according to Forbes 2022 best employers ranking;

  • International and prestigious projects - Highly skilled teams of experts;

  • Wide range of IBM trainings and certificates;

  • Unlimited access to Udemy, Harvard Business Review, Safari O'Reilly, getAbstract, IBM AI Skills Academy;

  • Contract of employment;

  • Negotiable competitive compensation depending on candidate expertise;

  • Private medical care and life insurance;

  • Employee Assistance Program;

  • Sport, charity & other networking groups;

  • Summer/winter camps for children;

  • Discounts with IBM employee badge;

  • Referral Bonus Program;

  • Home office option;

  • No dress code;

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • coffee / tea

  • leisure zone

  • pre-paid cards

  • shopping coupons

  • employee referral program


IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Scroll to the company’s profile