Oferta pracy

Key Account Manager - Retail & Pharma

Glovo

  • Warszawa

    Warszawa, Masovian
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

  • Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence

  • Onboard new partners on our platform by providing them all the necessary tools and information to start working

  • Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics

  • Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties

  • Get feedback from our partners and translate it into product, marketing and operations improvement

  • Own partner’s assortment → category management

  • Be responsible of closing Retail & Pharma deals along with the Sales Team Leader

  • Prepare reports and dashboards to present to groceries partners and use as source of operational improvements

Our requirements

  • Minimum 5 years of experience in Account Management and/or as a Business Consultant, ideally in Retail Industry

  • Analytical mindset

  • Problem solving approach, looking for the root-cause of the problem

  • Perfect written and spoken communication (English and Polish)

  • Customer obsession

  • Proactivity, organization, and obsession with details

What we offer

  • Enticing Phantom Shares plan

  • Comprehensive Private Health Insurance

  • Life Insurance

  • Discounted Gym memberships

  • Online therapy and wellbeing benefit

  • Enhanced parental leave including nursery support!

  • External learning budget

  • Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)

  • Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!

  • Flexible time off (take the time you need) and hybrid working model (own your time)

  • Attractive Relocation package (if applicable ;))

Glovo

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

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WHAT YOU’LL FIND WHEN WORKING AT GLOVO:

  • Gas: We work with energy, innovation and passion for what we do. We are committed.

  • Care: We act in the best interest of a sustainable future.

  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone regardless of gender, sexual orientation, religion, and abilities.

  • Stay Humble: We embrace mistakes and feedback to learn from them.

  • Glownership: We roll up our sleeves and get work done no matter our position and level.

YOUR WORK-LIFE OPPORTUNITY:

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Key Account Manager, you will play a key role in developing the Retail and Pharma business.