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Key Account Manager Telco - ContactCenter system
Daktela s.r.o.
Kraków
Kraków, Lesser Poland- offer expired 2 months ago
- B2B contract
- full-time
- specialist (Mid / Regular)
- home office work, hybrid work
Your responsibilities
Responsibility for Key Customers in Poland and new acquisitions to increase the share-of-wallet of existing customers
Actively selling all Daktela products portfolio to new accounts
Administer sales pipeline, conduct sales meetings, sales demo of the software
Sales consultant to customers
Responsible for delivering sales results
Maintain accurate records of customers
Develop and maintain good professional relationships with main accounts
Improve opportunities for sales, suggest ideas on penetrating PL market
Reviewing sales performance, aiming to achieve annual target
Attending trade exhibitions, conferences (if possible)
Our requirements
Sales experience in Telecom/Call solutions
Successful sales track record
Candidate is not afraid to present the product in front of a large audience, both online and live
Candidate is not afraid to organize and participate in Daktela webinars.
Knowledge of call center industry (advantage)
Sales network within PL market (advantage)
Polish (native), English (fluent), other languages (adventage)
Eager to learn new things, hands-on attitude
Detail oriented and willing to act as individual
What we offer
Twice a year we distribute bonuses based on the company’s profit and your individual goals
4 weeks holidays
Paid sick days
Company laptop and mobile (Mac or Win)
Flexible working hours
Multicultural work environment
We will provide you with all the necessary technology training & support to make you successful
You will work with Daktela system, Google Apps, Slack, Productboard, Confluence, Asterisk, Git
Opportunity to build your own team
Career growth
Internal English teacher (online)
Remote work opportunities
Integration events
Benefits
remote work opportunities
flexible working time
integration events
Some random facts about our company:
Did you know that Daktela manages corporate IP telephony and multi-channel contact centers for customers in Poland, Czech Republic, Dubai, Hungary,Romenia, Spain, Croatia, London or Mexico?
Did you know we have over 17 years of history with more than 1000 customers around the world?
Did you know that Daktela is a virtual mobile operator and that we can handle and record calls from mobile phones in the call center? And we have big plans.
Did you know that you can choose which laptop and operating system to use with us? Macbook, Linux or Windows?
Did you know that Daktela reached a turnover over 7.5mil EUR in 2020 and we are just at the beginning?
Did you know that we run our own telco cloud solution in Daktela?
Daktela s.r.o.
Daktela manages one of the largest VoIP infrastructures in the CEE region. Our main product is a cloud contact center platform that allows companies to easily process customer requests through many communication channels – phone, email, web chat, SMS or Facebook Messenger. We are currently active in five countries and have partners in others. All over the world, our product is used by more than 900 corporate customers from various segments, including Mall Group, Notino, Rohlik, Conectart, CK Fischer, GLS, Muziker and others.