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Key Account Manager with Polish for Social Media Project (m/f/d)

TELUS International

  • offer expired over a month ago
  • contract of employment
  • full-time
  • senior specialist (Senior), expert
  • full office work, hybrid work
  • More than one vacancy
  • remote recruitment

TELUS International

aleja Grunwaldzka 472b

Oliwa

Gdańsk

Your responsibilities

  • Contacting high profile clients (Advertisers) via phone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal

  • Improve client’s experience by driving optimal and appropriate product adoption

  • Manage a portfolio of clients with responsibility for growing revenue

  • When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products

  • Produce success stories from advertisers who have had success in growing their business by using the products

  • Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success

Our requirements

  • 1 to 3 years’ experience in digital marketing

  • Online sales experience would be an asset

  • Key account management experience

  • Proficient level of Polish language with excellent communication skills

  • English language on B2 level minimum

  • Knowledge of MS Office and use of voicemail and electronic mail systems

  • Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment

  • Proactive mind set with regards to identifying issues and opportunities as well as communication with clients

  • Highly motivated and goal-oriented

  • Takes direction well while also demonstrating proactive behaviour

  • Creative decision-making skills and proven ability to work independently

  • Strong attention to detail and follow-up skills

  • Ability to multitask and work under pressure

  • Feels comfortable contacting clients via phone, chat or email

What we offer

  • Comprehensive product training and intensive training-on-the-job

  • Flexible planning of working hours for a good work-life-balance

  • Internal training and further education possibilities via our campus

  • Advancement opportunities in our international company

  • Fixed basic remuneration with attractive bonus options

  • Highly motivated and dedicated team with flat hierarchies and informal culture

  • Great office with modern workplaces as well as free drinks and regularly fresh fruits as a little extra motivation

  • Private medical healthcare

  • Gym discounts

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • flexible working time

  • fruits

  • no dress code

  • video games at work

  • coffee / tea

  • drinks

  • leisure zone

  • employee referral program

  • charity initiatives

  • subsidies for glasses

TELUS International

Doskonała obsługa klienta to nasza pasja - w 2020 roku Competence Call Center połączyło się z TELUS International i jest teraz jego częścią. Od tego czasu 50 000 członków zespołu zapewnia najlepszą obsługę klienta w ponad 50 językach dla międzynarodowych i dobrze znanych partnerów.

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