HSBC Service Delivery (Polska)

Know Your Customer Case Analyst

HSBC Service Delivery (Polska)O firmie

HSBC Service Delivery (Polska)

Kapelanka 42

Kraków

HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

Know Your Customer Case Analyst
Location: Kraków

About the team:

As the Know Your Customer (KYC) Case Analyst you will be part of the Know Your Customer Operations department. The main mission of it is to provide measures to fight money laundering, financial crime, tax evasion and terrorism financing.

What you will do:

  • Provide professional and high quality KYC analysis of corporate and individual HSBC customers, escalate risk concerns
  • Manage Account Opening and Commercial Banking Customer Onboarding Experience for multiple countries, from end to end perspective, including defining formal requirements, verification of onboarding documentation, single point of contact for the Customer and Business Partners via phone and e-mail, account opening activities, Fatca, CRS and CDD and KYC activities
  • Customer Due Diligence (CDD) for Existing Bank Customers
  • Undertake robust research, customer screening, documents check and financial crime risk assessment throughout entire relationship cycle

What we expect of you:

  • Customer service skills
  • Knowledge of CDD, KYC and Anti-Money Laundering processes, and FATCA and CRS
  • Legal and compliance background is desirable
  • Fluent in English
  • Czech or Hebrew as an asset
  • Strong analytical and problem solving skills
  • Attention to detail
  • Strong team player
  • Able to work independently in a high volume and time pressured environment
  • Flexible and receptive to change

We offer:

  • Long-term and stable job in one of the biggest financial and banking institution worldwide
  • Modern office in a good location – Kapelanka street
  • Parking card
  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance and many others
  • Casual dress code

 

To apply for this position please send your curriculum vitae in English

Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]
Know Your Customer Case Analyst

About the team:

As the Know Your Customer (KYC) Case Analyst you will be part of the Know Your Customer Operations department. The main mission of it is to provide measures to fight money laundering, financial crime, tax evasion and terrorism financing.

What you will do:

  • Provide professional and high quality KYC analysis of corporate and individual HSBC customers, escalate risk concerns
  • Manage Account Opening and Commercial Banking Customer Onboarding Experience for multiple countries, from end to end perspective, including defining formal requirements, verification of onboarding documentation, single point of contact for the Customer and Business Partners via phone and e-mail, account opening activities, Fatca, CRS and CDD and KYC activities
  • Customer Due Diligence (CDD) for Existing Bank Customers
  • Undertake robust research, customer screening, documents check and financial crime risk assessment throughout entire relationship cycle

What we expect of you:

  • Customer service skills
  • Knowledge of CDD, KYC and Anti-Money Laundering processes, and FATCA and CRS
  • Legal and compliance background is desirable
  • Fluent in English
  • Czech or Hebrew as an asset
  • Strong analytical and problem solving skills
  • Attention to detail
  • Strong team player
  • Able to work independently in a high volume and time pressured environment
  • Flexible and receptive to change

We offer:

  • Long-term and stable job in one of the biggest financial and banking institution worldwide
  • Modern office in a good location – Kapelanka street
  • Parking card
  • Employees’ benefits: private medical and dental health care, Multisport Card, life insurance and many others
  • Casual dress code

To apply for this position please send your curriculum vitae in English

Applications sent to us will be taken into consideration only if they include the following statement:
I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]

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