private medical care
KrakówKraków, Lesser Poland
- Offer expired 11 days ago
- Remote recruitment
- contract of employment
- manager / supervisor
Managing the quality of the HR documentation (procedures, knowledge base articles, FAQs, etc)
Basic project management and self-management (working independently or leading a small team per project)
Executing quality assurance and continuous improvement initiatives in coordination with the quality team.
Checking process compliance and updating any relevant process if changes in regulations are communicated by the client
Participating in special projects as they may occur, depending on business needs
Overall 5+ years of experience with minimum 4 years of professional experience on similar positions (documentation, knowledge management, FAQ creation, process document content creation)
Experience in providing trainings
Experience in working in Service Desk
Knowledge of using any ticketing tool
Strong English language and communication skills
Good MS Excel skills
Proactive and positive mindset, solution-focused and able to work in a very dynamic multi-cultural changing environment;
Background in continuous improvement, lean, sig sigma, automation.
Experience in HR outsourcing
no dress code
extra social benefits
employee referral program
Access to courses e.g. Excel, VBA, RPA, Customer Care
Capgemini Polska Sp. z o.o.
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).