Oferta pracy

KYC Operations Associate - Team Leader

J.P. Morgan Poland Services sp. z o.o.

J.P. Morgan Poland Services sp. z o.o.

aleja Jana Pawła II 19



Your responsibilities

  • Perform day to day management of a team of KYC Operations Analysts and Reviewers, including coaching and providing ongoing performance feedback.

  • Ability to identify & deem relevancy of public records, as it relates to customer information

  • Possess an in-depth understanding of AML typologies inherent in individual clients and large multinational corporations and exercising sound judgment and observe the highest degree of confidentiality in handling the information received while discharging their responsibilities

  • Conduct a thorough investigation to establish the presence of AML typologies through an extensive review of transactions, determine any correlations or anomalies in the data based on reasonable expectations and prior experience and ascertain if activity between originators and beneficiaries have valid economic purpose based on their investigation & findings

  • Make a judgment on the risk, based on all findings. Determine if any unusual or high risk activity/information needs to be further investigated

  • Independently produce complete and accurate reports of their investigations, findings, decisions and recommendations for use by LOB and KYC Officers

  • Proactively identifies opportunities to refine a process and increase operational efficiencies

  • Be part of the holistic client review team to follow up on outstanding alignment items within various LOBs and/or GFCC to close loop on the alignment

  • Participate in the development and execution of department goals and process improvements initiated by Senior Management

  • Identify formal and informal analyst training opportunities, mentoring and coaching team members on the job to augment formal training

Our requirements

  • 4 to 7 years of work experience within the investment management, financial service, auditing, compliance, or consulting industry with a strong exposure to KYC/AML/CDD/EDD

  • Prior people management experience desirable

  • Bachelor's or Master’s degree in a business related discipline or equivalent work/training required, professional in KYC/AML

  • European languages – Spanish, French, German Portuguese, Italian – as well as Arabic highly desirable

  • Proficiency in investigative techniques and pattern recognition and previous success in complex analysis and investigation with unstructured data populations

  • Exceptional research and analytical skills with the ability to analyze large amounts of data; decipher higher risk attributes (transactional, geographical, product, customer type, etc) and to identify trends and potential high-risk activity, and to document conclusions appropriately

  • Must be able to work and contribute effectively in stressful situation

  • Strong interpersonal skills with the ability to interact with all levels of staff and Senior Management

  • Ability to multi-task and meet deadlines against a high volume work schedule

  • Strong proficiency in MS Office, documentation and metrics

  • Highly motivated, team player, self-starter and able to work independently

  • Outstanding analytical skills with the ability to understand business functions and processes swiftly

  • Comfortable with change, ambiguity, debate, conflict and informed risk taking

  • Experience rolling out projects involving process improvement preferred

  • Flexibility of operating hours to include overtime, holidays, and weekend testing

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • fruits

  • retirement pension plan

  • coffee / tea

  • extra social benefits

  • employee referral program

  • charity initiatives

  • extra leave

Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.

Wholesale KYC Operations is a firm-wide utility supporting all Lines of Business in the completion of requirements to satisfy the firm’s Know Your Customer (KYC) standards. We partner with Global Financial Crimes Compliance, all JPMorgan Lines of Business and their KYC Officers and Client Owners and other utilities such as Client List Screening and Client Reference Data Operations to support and maintain the integrity of our Client KYC information.

The Wholesale KYC Operations team is seeking a Team Leader for Account Activity Review Correspondent Banking process. The role is responsible for ascertaining that all KYC and AML policies are adhered to. The KYC Operations Associate will possess strong analytical skills, the ability to work independently within a deadline, take initiative and adapt to change. In addition, successful candidates are quick learners that will be able to readily understand banking and AML concepts and issues, exercise sound judgment and observe the highest degree of confidentiality in the handling information received in connection with their responsibilities.

Job Summary:

The primary responsibility in this role is to manage a team of KYC Operations Analysts and Quality check reviewers to ensure all client KYC records are compliant with regulatory standards for periodic review, and to drive high quality and timely completion of all client-level due diligence account review requirements at the onset and renewal of client relationships. The Team Leader in Account Activity Review Correspondent Banking process will be responsible for a team and performance management during production of a critical, detailed, in-depth investigative review of historical transaction activity and/or negative media reviews on clients in line with firm policy and regulatory expectations. Based on the summary of team’s investigation, findings, conclusions, and recommendations documented in the report, the LOB Relationship Managers and KYC Officers will perform additional follow up and due diligence with the customer.

Enhanced Due Diligence is required to be performed under the firm’s KYC periodic review standards for specific client types. The objective of the review is to determine (a) if actual activity is consistent with the due diligence information collected, including the client’s stated expected activity, (b) to identify high risk patterns of activity, (c) to highlight potential areas of concern based on negative media findings or risk that require follow up or resolution by a team, Relationship Management or Compliance, and (d) to validate the accuracy of the KYC risk rating.

The Team Leader in Account Activity Review Correspondent Banking process will assist the client-facing teams to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence. The role will assist in end to end operational activities through the periodic renewal process of all clients. Team Leader in Account Activity Review Correspondent Banking process is expected to stay current with all regulatory changes and requirements around client KYC, Suitability and Documentation.


J.P. Morgan Poland Services sp. z o.o.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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