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(KYC Operations - Customer Due Diligence) KYC Specialist (English)

HSBC Service Delivery (Polska) Sp. z o.o.About the company

  • Kapelanka 42a, Kraków
    Kraków, Lesser Poland
  • Offer expired 25 days ago
  • Remote recruitment
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a

Kraków

Your responsibilities

  • The main mission of KYC Operations Wholesale Department is to extend measures to fight money laundering, financial crime, tax evasion and terrorism financing. The role of CDD Utility Specialist is to provide professional and high quality KYC analysis of corporate and individual HSBC customers, escalate risk concerns and actively contribute to the success of the team. CDD Utility Specialist is expected to share innovative ideas to increase quality, efficiency and effectiveness of the process.

  • Acquire and develop in-depth knowledge on procedures related to KYC and CDD processes

  • Provide professional and high quality KYC analysis of corporate and individual HSBC customers

  • Review and discount, where possible, all screening results in accordance with the Negative News Screening DIM (Desktop Instruction Manual)

Our requirements

  • Demonstarte an excellent knowledge of Banking Operations, KYC process,

  • Legal and compliance back ground

  • Experience with working with legal documentation

  • Good English (oral and written)

  • Strong analytical and problem solving skills

  • Lateral thinking to provide tailor made solutions and identify business development opportunities

  • Ability to deliver against challenging but achievable targets

What we offer

  • Long-term and stable job in one of the biggest financial and banking institution worldwide,

  • Modern office in a good location – Kapelanka street,

  • Car parking few minutes away from the office,

  • Relax room (with massage chairs and area for yoga/stretch),

  • Bicycle racks in the underground garage and around the office; showers dedicated to cyclists,

  • Game room (with Xbox, PS consoles and foosball table),

  • Fresh fruit on the floor and good coffee in the kitchen,

  • Private health care (different options – from basic to VIP), employees’ benefits: private life insurance, multisport,

  • Casual dress code.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages
1

Phone interview

2

Online assessment

3

Zoom interview

4

Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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About the team

As the Know Your Customer (KYC) Case Analyst you will be part of the Know Your Customer Operations department. The main mission of it is to provide measures to fight money laundering, financial crime, tax evasion and terrorism financing.