Oferta pracy

KYC Quality Reviewer

Citi Poland

  • Prosta 36, Wola, Warszawa
    Warszawa, Masovian
  • offer expired 15 days ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Citi Poland

Prosta 36



Your responsibilities

  • Conduct In process reviews of KYC Records (All client types)

  • Act as primary point of contact for assigned region

  • Engage with stakeholders/Senior management and ensure timely feedback loop

  • Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes

  • Assist in defining continuous improvement plan and track implementation and success of initiatives

  • Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity

  • Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.

  • Manage remediation projects / initiatives and report on progress as required

  • Manage review pool and make allocations to reviewers

  • Conduct feedback/ knowledge sessions with stakeholders

Our requirements

  • Bachelor’s Degree or higher with at least 3-4 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory)

  • Advanced written and verbal English communication skills

  • Ability to work with various Stakeholders and build and maintain effective working relationships

  • Ability to proficiently use MS Office products

  • Exhibit good attention to detail while focused on delivery

  • Proactive approach in communicating issues and strength in sustaining independent views

What we offer

  • Access to free training platforms, developing competencies and individual interests

  • Organization of many events supporting integration of departments

  • Work in an international environment allowing broad business knowledge and practical use of English

  • Internal development and mobility programs

  • Work in a harmonious team

  • Ability to multi-task and work independently

  • Ability to work to tight deadlines as part of a team.

  • Exhibit good attention to detail while focused on delivery.

  • Ability to work on several initiatives concurrently and cope with changes in priorities.

  • Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • flexible working time

  • corporate products and services at discounted prices

  • retirement pension plan

  • employee referral program

The World's Most Global Bank

Citi is the leading global bank with a history spanning more than 200 years and which serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of world-class financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.

Citi Solutions Centre Poland

Citi Solutions Centre Poland, acting under Citibank Europe plc has locations in both Warsaw (HQ) and Olsztyn. We opened in 2005 with just 57 employees; today we are a diverse team of over 5000 serving 96 countries from all continents. We work across the full spectrum of Citi business areas, including Anti-Money Laundering, Markets & Securities Services, Private Bank Operations, Technology, Treasury and Trade Solutions, Internal Audit, and more.

Citi Warsaw

Our employees took the lead on choosing equipment for our relaxation spaces, as well as the names of conference rooms in our HQ. That is why we hold meetings in "Winterfell", "Narnia", "Rohan" or "Gotham City". In a special area called the Sky Office, colleagues can not only relax, eat dinner, and play table tennis, but also use the area for training, social dialogue, and business forums. You'll also find a cafe and restaurant, parking facilities and bike racks at all our sites, and a medical centre in our HQ in Warsaw.