KYC Relationship Officer (KRO) - Senior Associate

J.P. Morgan Poland Services sp. z o.o.

  • Warszawa

    Warszawa, Masovian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • senior specialist (Senior)
  • full office work
  • remote recruitment

Your responsibilities

  • Manage client and partner expectations and understanding in a consultative way

  • Exhibit ownership of KYC/AML experience and client experience

  • Ensure KYC/AML deliverables are met and hold internal partners accountable

  • Demonstrate ongoing understanding of KYC/AML processes and work through delays and/or inefficiencies

  • Manage operational risk effectively through diligent awareness of risks in our processes

  • Escalate appropriate risk items and drive issues to closure

  • Manage client risk effectively by supporting the banker in client selection process

  • Independently manage renewal cycle with relationship management partnership

  • Accountable for timely portfolio management while maintaining quality expectations

Our requirements

  • Ability to properly identify AML risks and demonstrates a solid grasp of AML/KYC policy

  • Strong verbal and written communication skills

  • Excellent time management and organizational skills

  • Strong analytical and problem solving skills

  • BA/BS degree

  • Minimum 6 years relevant experience in Onboarding, AML/KYC, Risk Management, Relationship Management

  • Experience in financial services, Corporate/Commercial Banking

  • Working knowledge of risk factors that may impact specific products and industries

  • Ability to multi-task effectively and leverage internal resources

  • Excellent attention to detail

  • Strong client focus and ability to partner with various internal groups and client coverage

  • Independent, self-motivated with an ability to adapt and be flexible in a team environment

  • Previous credit training or underwriting experience

  • Ability to navigate complex client relationships and product usage


  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • remote work opportunities

  • fruits

  • retirement pension plan

  • coffee / tea

  • extra social benefits

  • employee referral program

  • charity initiatives

  • extra leave

Job Description

The KYC Organization is seeking a KYC Relationship Officer (KRO), reporting to the in-region KYC Manager, who will partner with Bankers and other stakeholders to ensure all client KYC records are compliant with regulatory standards, and will ensure high quality and timely completion of all client-level due diligence requirements at inception and renewal of client relationships. The KRO will work closely with the Front Office and with clients directly as required to help obtain necessary information to fulfil KYC due diligence.

The KRO Team is:

Leading the way in most onboarding efforts (with the exception TS), first point of contact in all KYC matters, renewals and direct client contact. We partner together on all matters related to:

- pipeline

- new business generation and

- deal structuring as well as KYC/ AML awareness in the team.

We are on the front-line facing clients and internal partners every day- leading KYC efforts with Bankers, GFCC, Treasury, Credit, Compliance, QC, IOS, with strong focus on a robust AML/ KYC program in EMEA.

About the Team

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and non-profit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

J.P. Morgan Poland Services sp. z o.o.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

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