L2 Support & Deployment Engineer

Natek PolandO firmie

Rekrutacja zdalna

Rekrutacja zdalna

To wyróżnienie ofert oznacza, że cały proces rekrutacyjny jest prowadzony zdalnie. Dowiedz się więcej
Rekrutacja zdalna
  • Gdańsk, Tczew

  • Ogłoszenie wygasło 14 dni temu
  • Umowa o pracę, Kontrakt B2B
  • Specjalista (Mid / Regular)

We are looking for:

L2 Support & Deployment Engineer
Location: TCZEW, Poland

 Your role would be to supervise and maintain the multitenant platform hosting the Digital PIN service or AIM service in private Cloud with accordance to availability SLA at 99,5%.  Being part of Devops squad organization it is required from you to perform software deployments, network configuration (web-application firewall, multi-layer architecture) and support customer during incidents or debugging sessions.


  • React and coordinate the resolution of incidents reported by L1 support through ticketing system
  • Participate to CAB meeting to plan platform changes for the coming week
  • Deploy new product release based on Method of Procedure instructions
  • Perform a review of open tickets with R&D and Service Delivery Managers
  • Configure new flow for new onboarded customer, test it together with Project team
  • Enhance Monitoring System with adjusted or new alerts, contribute to Work Instructions for L1 team
  • Coordinate infrastructure tasks with the team in DataCenter
  • Coordinate resolution of serious and severe incidents with appropriate teams or 3rd parties
  • Be part of on-call L2 support after working hours (approx 1 week per month)   



  • Experience in system administration (Windows, Linux in user mode)
  • Very good understanding of network configuration and client-server architecture (incl. SSL certificates, LAN, WAN, TCP/IP, Webservice security, web application firewall)
  • Knowledge on configuration of webservers like Tomcat or JBoss
  • Ability to work with database as a user (Oracle, SQL)


Contract of work or B2B
Attractive salary referring to your skills and experience
Relocation bonus or Early On Boarding Bonus
Visa process assistance
Private healthcare
MultiSport Card
Flexible working hours

Transportation allowance

By submitting this application you consent to the processing of your personal data by NATEK Poland (Spektrum Tower, Twarda 18, 00-105 Warszawa)) for the purposes of assesing your aplication for potentially suitable roles as described.
You may withdraw your consent at any time by emailing to [email protected]
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Building on our shared company values – accountability, expertise and partnership - NATEK's mission is to deliver high quality IT outsourcing and consulting services in the CEE region. Since 2004, our employees have been participating projects for our partners from all over the world   in the most important sectors, including finance and insurance, telecommunications, and IT infrastructure. NATEK has offices in Poland, Bulgaria, the Czech Republic and Slovakia, and thanks to a team of over 500 experts, including project managers, programmers and administrators, we are able to effectively support our partners.


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