CompuGroup Medical Polska Sp. z o.o.

L2 Support Specialist

CompuGroup Medical Polska Sp. z o.o.O firmie

CompuGroup Medical Polska Sp. z o.o.

Do Dysa 9

Lublin

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CompuGroup Medical Polska Sp. z o.o. - we are one of the largest providers of medical software solutions in our country - since 1995 we have been successfully introducing implementations both in Poland and abroad (USA, European Union countries, Russia). We are a member of the international CompuGroup Medical concern - a leader on the European e-health market, offering a wide range of solutions for hospitals, doctors, health insurance, pharmaceutical industry, as well as an electronic patient record.
 
In connection with the implementation of an international project in the health care field, which key modules and key decisions are made in Lublin, CompuGroup Medical Polska is looking for an employees for the Global Services & Support department. Unlike others, we are oriented to learning and understand that product development is possible thanks to the development of people who create it.
L2 Support Specialist
Miejsce pracy: Lublin

The team in the area of HIS-Operations (Hospital Information System) provides 2nd level support related to the application and technical integration of the Hospital Information Suite CGM Clinical to CGM country organizations.

 

In your role you...

  • are responsible for analysis, processing, distribution and tracking of 2nd and 3rd level support requests from CGM country organizations.
  • support and organize the realization of problem solutions as well as the creation of patch releases.
  • act as contact partner between country organizations and development teams.
  • are by duty roster available during 24/7 on-call duty
  • consult, support and train CGM country organizations respectively build up know-how
  • create and maintain team-internal documentation for knowledge management
  • work together with transregional teams in an international environment

You are the right for us, when you...

  • have completed an IT oriented education
  • have profound IT knowledge (optimally experience with SAP, Jira, Confluence, ITIL)
  • have professional experience in software support or in technical documentation
  • have communication skills, high customer and service orientation and self-confident manner
  • have excellent English skills in addition to Polish
  • are dedicated, capable of learning, independently acting and team-minded

What You Will Gain:

  • stable employment in the industry with the highest development potential (medical),
  • very attractive remuneration, safe employment rules,
  • long-term relationships based on a friendly atmosphere, mutual respect and help,
  • the social package "Work, Passion, Adventure: integration trips, group insurance, free foreign language classes, a sports card, medical care, co-financing of holiday leave, sports activities, a relaxation room.

 

Zgłoszenia zawierające CV proszę przesłać za pomocą przycisku Aplikuj
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Wyrażam zgodę na przetwarzanie moich danych osobowych w procesie rekrutacji na stanowisko L2 Support Specialist prowadzonego przez firmę CompuGroup Medical Polska Sp.z.o.o.
Wyrażam zgodę na wykorzystanie mojego CV w przyszłych procesach rekrutacyjnych organizowanych przez firmę CompuGroup Medical Polska Sp.z.o.o.
Jednocześnie oświadczam, że zostałam/em poinformowana/y o przysługującym mi prawie dostępu do treści moich danych oraz ich poprawiania, wycofania zgody na ich przetwarzanie w każdym czasie, jak również, że podanie tych danych było dobrowolne. Uprzejmie informujemy, że odpowiadamy tylko na wybrane oferty.
CompuGroup Medical Polska Sp. z o.o. - we are one of the largest providers of medical software solutions in our country - since 1995 we have been successfully introducing implementations both in Poland and abroad (USA, European Union countries, Russia). We are a member of the international CompuGroup Medical concern - a leader on the European e-health market, offering a wide range of solutions for hospitals, doctors, health insurance, pharmaceutical industry, as well as an electronic patient record.
 
In connection with the implementation of an international project in the health care field, which key modules and key decisions are made in Lublin, CompuGroup Medical Polska is looking for an employees for the Global Services & Support department. Unlike others, we are oriented to learning and understand that product development is possible thanks to the development of people who create it.
L2 Support Specialist

The team in the area of HIS-Operations (Hospital Information System) provides 2nd level support related to the application and technical integration of the Hospital Information Suite CGM Clinical to CGM country organizations.

 

In your role you...

  • are responsible for analysis, processing, distribution and tracking of 2nd and 3rd level support requests from CGM country organizations.
  • support and organize the realization of problem solutions as well as the creation of patch releases.
  • act as contact partner between country organizations and development teams.
  • are by duty roster available during 24/7 on-call duty
  • consult, support and train CGM country organizations respectively build up know-how
  • create and maintain team-internal documentation for knowledge management
  • work together with transregional teams in an international environment

You are the right for us, when you...

  • have completed an IT oriented education
  • have profound IT knowledge (optimally experience with SAP, Jira, Confluence, ITIL)
  • have professional experience in software support or in technical documentation
  • have communication skills, high customer and service orientation and self-confident manner
  • have excellent English skills in addition to Polish
  • are dedicated, capable of learning, independently acting and team-minded

What You Will Gain:

  • stable employment in the industry with the highest development potential (medical),
  • very attractive remuneration, safe employment rules,
  • long-term relationships based on a friendly atmosphere, mutual respect and help,
  • the social package "Work, Passion, Adventure: integration trips, group insurance, free foreign language classes, a sports card, medical care, co-financing of holiday leave, sports activities, a relaxation room.

 

Zgłoszenia zawierające CV proszę przesłać za pomocą przycisku Aplikuj
Wyrażam zgodę na przetwarzanie moich danych osobowych w procesie rekrutacji na stanowisko L2 Support Specialist prowadzonego przez firmę CompuGroup Medical Polska Sp.z.o.o.
Wyrażam zgodę na wykorzystanie mojego CV w przyszłych procesach rekrutacyjnych organizowanych przez firmę CompuGroup Medical Polska Sp.z.o.o.
Jednocześnie oświadczam, że zostałam/em poinformowana/y o przysługującym mi prawie dostępu do treści moich danych oraz ich poprawiania, wycofania zgody na ich przetwarzanie w każdym czasie, jak również, że podanie tych danych było dobrowolne. Uprzejmie informujemy, że odpowiadamy tylko na wybrane oferty.

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