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Oferta pracy

Latvian - speaking customer service specialist

Teleperformance PolskaAbout the company

Teleperformance Polska

Wołoska 24

Mokotów

Warszawa

Dealing with inbound calls according to the script and procedure
Dealing with chat, e-mails, and posts in social media
Handling customer complaints, log cases in the system
Update cases up to date in the system, work with follow-ups
Providing information about client's products, services, company
Contacting with different departments, specialists (from the client's side) to resolve the customer issue

Fluency in Latvian is a must
Polish or English as an additional language - B1/B2
Excellent written and communicational skills, active listening skills
Problem-solving ability
Basic knowledge of electronical devices.
Assertiveness and determination
Ability to deal with stressful situations such as talking with demanding clients or performing tasks under time pressure

Attractive hourly salary
A possibility to be in constant use of the languages you know and keeping them on a fluent level
Additional benefits including medical healthcare, life insurance, and a sport-card.
A full training and necessary equipment.
Possibility to work in international environment.
Opportunity to development and promotion inside company

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Pracodawca zakończył zbieranie zgłoszeń na tę ofertę

Powiadamiaj mnie o podobnych ofertach

Latvian - speaking customer service specialist, Wołoska 24, Mokotów, Warszawa