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HSBC Service Delivery (Polska) Sp. z o.o.
Check how to get thereJira
Confluence
Agile
BDD
The Lead Digital Analyst (LDA) is accountable for leading analysis for changes and new features/services that deliver enhancements to Digital Channels.
Lead Digital Analysts are involved from initial scoping and discovery analysis, through feasibility, requirement management and documentation, to post implementation continuous improvement.
The role requires leadership of detailed analysis to drive out the real business needs: elicit quality requirements targeting on optimal solutions, design best in class customer journeys, and translate complex concepts into engaging digital propositions that align to Global Digital strategies.
Lead Analysts collaborate with multiple stakeholders and work in cross-functional agile teams in Value Streams to deliver customer-centric journeys that support entities, markets and domains globally.
LDA’s also play an important role in contributing to the development of a high-performance Digital Analysis discipline through employing and reinforcing best practices such as reuse and supporting and coaching other team members.
Online assessment
Phone interview
Zoom interview
Welcome to HSBC!
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyLead Digital Analyst (Lead IT Business Analyst), Kapelanka 42a, Dębniki, Kraków