Oferta pracy

Lead Engineer, Software Engineering

Bain Global Business Services Center Sp. z o.o.

Bain Global Business Services Center Sp. z o.o.

aleja Jana Chrystiana Szucha 19


Your responsibilities

  • Own the end-to-end data model /schema design, and support for NPS Prism across its portfolio of products, including hands-on activities to deploy and maintain

  • Oversee more junior data engineering colleagues during the implementation and maintenance of new NPS Prism products, acting as thought leader and helping to ensure processes consistency across different teams and products

  • Work with the Next Gen team’s Senior Architects and Engineering Managers to validate designs, discuss trade-offs and benefits of various approaches, and ensure long-term scalability and performance over time as data volumes and user concurrency grows with product adoption

  • Ensure data models follow all Next Gen and industry-standard best practices related to data security, normalization, naming conventions, primary/foreign key relationships, indexing, constraints, and other considerations

  • Work with Bain and Next Gen’s Cloud and Operations teams to ensure best practices and standards are followed related to infrastructure/hosting, data security, user access management, permissions, monitoring, patching, and logging/auditing

  • Create approved and agreed-upon data models using DDL scripting to ensure repeatability and consistency, maintain scripts in a version control system

  • After data model creation, work to validate/test the model to ensure it meets all product and business requirements including creating realistic sample data sets, ensuring product queries and DDL statements run within expected values, run explain plans to ensure queries follow optional execution paths, and data remains consistent over time

  • Collaborate with Next Gen’s Product Visualization Engineering team on defining the optimal data structures for BI tools to leverage the data, which could include custom views, materialized views, user defined functions/procedures, or optimized SQL

  • During the course of product development, work as part of the core engineering team to update and test the data schema as needed to support new requirements and updates

  • For Next Gen leave-behind SaaS products requiring automated data ingestion, work to design and implement data pipelines that take data in from a variety of sources (cloud storage, flat files, APIs, etc.), run various cleansing/validation processes, and output the data in a defined format for product usage

  • Work as part of a cross-functional Bain and NPS Prism team to successfully deploy its products to new industries and clients

  • Define, document, and communicate required data schemas formats for NPS Prism products and collection requirements for case teams/clients

  • Work with Bain and clients on defining the expected data set sizes, including initial load, cadence of new data imports, and long-term sizing of data based on usage assumptions

  • Work to procure required data from client systems using a variety of protocols including APIs, direct database connections, SFTP, cloud, flat files, and others

  • Use industry-leading data/ETL tools for data preparation including data validation, cleansing, joins/mergers, and reformatting into product required schemas for import

  • Upload data into product databases, ensuring data accuracy, consistency, and integrity

  • Provide 3rd level technical support as needed when issues arise

  • Keep up-to-date on various technologies related to data architecture and engineering

  • Participate on technical discovery, POCs, and innovation work streams to validate new tools, technologies, and designs

  • Training, professional development, internal meetings, team building events/outings, etc.

Our requirements

  • Bachelor of Science degree in Computer Science, Applied Mathematics, Engineering, or any other technology-related field preferred, or strong relevant work experience

  • Total of 5+ years of relevant work experience with a data-engineering focus in a fast-paced, complex business setting

  • Strong experience with traditional relational database management systems (e.g., PostgreSQL, SQL Server, MySQL, Oracle) and SQL skills (DML & DDL)

  • Strong relational data modelling and design skills (tables, relationships, PK/FK, constraints/indexes)

  • Strong experience creating custom user defined functions, procedures, views, materialized views, and optimized SQL

  • Ability to troubleshoot slow performing queries, examining indexes, and running explain plans

  • Experience designing, implementing, and supporting end-to-end automated data pipelines using enterprise tooling, cloud-native services, or custom coding/development

  • Experience working with version control systems (e.g., Git)

  • Strong communication and presentation skills, including documenting complex data flows and processes for long-term support and maintenance

  • Must be result-driven, be an analytical and creative thinker, be self-motivated and proactive, be highly organised and demonstrated ability to stay calm and composed in a fast moving environment

  • Entrepreneurial spirit, innovative mind-set, willing to try new things, think outside the box, test and learn attitude

  • Strong experience working with the end-to-end integration of data preparation, database management and visualization tools (Alteryx, PostgreSQL and Tableau (preferred)

  • Strong experience with PostgreSQL database management systems (preferred)

What we offer

  • Employment contract

  • Annual Bonus

  • Flexible working hours

  • Working from home

  • Life Insurance

  • Private medical and dental care package

  • Multisport cards

  • Office wide social events and team buildings

  • Cafeteria with snacks and daily deliveries of fruit and bread

  • Informal dress code

  • Introduction trainings for new hires

  • Co-financing work-related courses

  • Relocation package

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • integration events

  • dental care

  • corporate sports team

  • no dress code

  • coffee / tea

  • drinks

  • leisure zone

  • extra social benefits

  • employee referral program

  • charity initiatives

Bain Global Business Services Center Sp. z o.o.

Bain & Company is recognized as one of the top international management consultancy firms. We assist major corporations worldwide with strategy formulation, acquisitions, organizational design and performance improvement. In 2015, Bain & Company opened the Global Business Services (GBS) in Warsaw, in order to provide best-in-class internal support, efficiently and professionally, to both leadership and consulting teams in Bain offices across Europe, the Middle East and Africa. Bain is consistently recognized as a Great Place to Work (Glassdoor #1 in 2021).

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We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

The Role:

This pivotal role on the Next Gen Engineering team will work under the guidance of the team’s Senior Software Engineering Manager and support Bain’s NPS PRISM® product, a market-leading customer experience benchmarking service.

The primary tasks of this role revolve around core product development including working as part of a cross-functional Agile development team to understand the business context and product domain, designing the underlying data model/schema to meet the product’s functional and non-functional requirements, ensuring the data architecture scales and remains performant based on the expected volumes and usage patterns, is consistent and has the right enforcement and integrity checks, implementing the data model using scripts/automation, working with the team to test and validate the design, and updating the model as needed to support new and changing business requirements and product features.

Another part of the role will revolve around managing operations, partnering with NPS Prism’s Product teams and other data engineers to ensure the continuous delivery and quality of new releases. It will also involve the continuous improvement of all our working processes related to the ingestion, treating and consumption of proprietary survey data through automation and standardization.