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Linux Engineer

  • Łódź, łódzkie pokaż mapę
  • Specjalista
  • 2017-02-03

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

     
    Linux Engineer


    Job description/Purpose

    • Job purpose is to provide deep technical expertise for maintenance of high complex IT solutions at customers located in different European countries with focus on Linux OS/Open Source SW and to perform backlevel support for Fujitsu Storage Solutions Eternus CD10000, Linux (Redhat and Novell) and related Data Center Solutions

    Responsibilities:

    • Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology
    • Interface to product development for problem escalation, root cause analysis and problem resolution verification
    • Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction
    • Escalation handling and coordination of technical support and development, participation in standby shifts 24x7
    • Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development
    • Leads technical implementation/ designs including producing cost and timescale estimates to meet service delivery requirements.
    • Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers.
    • Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions.
    • Leads, promotes and drives knowledge sharing,


    Skills Required
     

    • Education:
      • University degree in IT or equivalent subject or comparable education
    • Required Language(s):
      • B1 level (or higher) of Spoken and Written English including technical vocabulary
    • Minimum Experience: 
      • Professional experience with multi years in service and/or development
      • Profound knowledge of network software, shell scripting, Storage and Server
      • Certifications for Linux (Red Hat Certified Engineer, Novell /SUSE Certified Linux Administrator and Professional ) would be an asset
    • Soft Skills:
      • Work in international virtual teams and departments, professional customer contact and presentation skills
      • Ability to work autonomous and under pressure from customer/countries side
      • Customer and service oriented thinking, put customer first
      • Professional communication and presentation skills
      • Self motivated to continuously improve knowledge and keep skills up to date