Oferta pracy

Linux System Engineer

Fujitsu Technology Solutions Sp. z o.o.

  • Lower Silesia

    Lower Silesia
  • offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Your responsibilities

  • Deep diagnose of customer problems in complex environments forwarded from technical support teams, resolution via workaround or repair measures using remote technology

  • Interface to product development for problem escalation, root cause analysis and problem resolution verification

  • Support of technical engineers and partners to provide efficient and competent service to reach high customer satisfaction

  • Escalation handling and coordination of technical support and development, participation in standby shifts 24x7

  • Interface for quality issues and product maintenance requirements, tracking of enhancements in support and development

  • Leads technical implementation/designs including producing cost and timescale estimates to meet service delivery requirements

  • Consults in the tender stage as a high technical expert in complex projects. Give technical training, presentations and workshops as required form countries and/or customers

  • Takes ownership and provides consultancy level expertise to resolve major technical problems for IT systems or IT infrastructure solutions

  • Leads, promotes and drives knowledge sharing

Our requirements

  • Very good knowledge of Linux server system administration, management and tools (Red Hat, Debian, SUSE, BASH/ SH scripting)

  • Knowledge nice to have: BMC Patrol, BMC BladeLogic Server Automation, understanding of ITSM tools, ITIL knowledge

  • Self-motivated, team player with great communication skills and business understanding

  • Verbal and Written English including Technical Vocabulary

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • remote work opportunities

  • flexible working time

  • integration events

  • extra social benefits

  • shopping coupons

  • sharing the costs of tickets to the movies, theater

  • christmas gifts

  • employee referral program

  • charity initiatives

  • Online initiatives