Oferta pracy

Loan Operations Quality Control - EMEA Lead

Citi PolandO firmie

  • Warszawa, mazowieckie

  • Ogłoszenie wygasło 12 dni temu
  • Umowa o pracę
  • Pełny etat
  • Kierownik / Koordynator
Citi is more than a global financial services company. It’s an engine for progress. Join us, and you’ll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here.
We’ve built a world famous, trusted brand over 200 years of continuously evolving financial services. And today, our influence continues to grow: with financial operations in 160 countries and 100 currencies. We have 200 million different clients, including some of the biggest names in the industries, sectors, businesses and governments that we serve every day. It all adds up to an exciting place to be for talented, ambitious people who want to build a truly remarkable career.
Loan Operations Quality Control - EMEA LeadNumer ref.: 108259
This role is for a Quality Control Operations Lead, who will  look after the following:

Oversight of EMEA Loan Operations Quality Control Framework

  • Manage the inventory of high risk processes in scope for EMEA Quality Control
  • Lead weekly / monthly stakeholder updates to review results and areas requiring further attention
  • Lead engagement with Risk & Control and Testing teams as needed.
  • Partner with stakeholders to improve first time right capability as well as to identify emerging risks and issues
  • Develop and implement timely action plans as needed
  • Ensure control and integrity of the quality control process through robust procedures, metrics, and training
  • Lead implementation of the quality control function into new processes / regions as needed

Workflow Management

  • Manage the daily workflow of ‘in process’ quality control requests for EMEA
  • Ensure timely review of all requests to maintain service levels
  • Ensure the integrity and documentation of all reviews to enhance quality
  • Follow-up on the timely remediation of errors identified
  • Manage the daily, weekly, monthly reporting metrics
  • Build partnerships with key functional owners to find solutions and encourage open dialogue and innovation
  • Explore opportunities to enhance the visibility of the quality function both within and outside of ISG
  • Partner with other quality related functions to identify and implement best practices

  • A proven track record with at least 6+ years of financial Operations experience
  • Experience and knowledge of end to end Institutional banking loan cycle and solid understanding of direct/indirect lending products and practices
  • Knowledge of lending platforms like Loan IQ, ACBS
  • Exposure in reviewing credit agreements
  • Payments / reconciliation cycle experience
  • Regulatory concepts and other key areas of risk within the operations and data environments
  • Knowledge of policies, procedures, and compliance with applicable state and federal laws and regulations
  • A business related degree would be advantageous, however less relevant than extensive ‘in situ’ experience
  • Ability to perform reviews or processes and identify issues/ gaps.
  • Ability to manage control practices demonstrating a risk-based approach
  • Proven success in leading a team
  • Exhibit strong written and verbal communication skills.
  • Possess the ability to work with various levels of management and build and maintain effective working relationships
  • Strong influence/negotiation skills.
  • Ability to proficiently use MS Office products, particularly Excel and PowerPoint
We offer:

  • Competitive salary; annual salary review; annual performance bonus
  • A challenging work environment where you can collaborate with global teams to contribute to critical banking applications
  • A great environment for learning new technology and tools, online and instructor led training opportunities
  • Opportunity to work remotely
  • Social benefits (e.g. private healthcare care, Benefit System, life insurance)
  • Working in a friendly, dynamic and multinational environment
  • Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

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