Oferta pracy

Logistic and customer service specialist

Change of Scandinavia SSC Sp. z o.o.About the company

  • Szczecin

    Szczecin, West Pomeranian
  • Offer expired a month ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)

Your responsibilities

  • Creating all customer orders and replenishment for stores

  • Coordination and control of order realization, from receiving a purchase order to dispatch goods

  • Cooperation with foreign subsidiaries

  • Maintaining all customers’ data

  • Returns processing

  • Creating and generating invoices

  • Daily handling of customers and orders data in ERP system (MS Dynamics AX) and payment providers (AltaPay, Klarna)

  • Daily handling of tickets from customers in Zendesk platform and local Customer Service teams in different markets

  • Daily contact with warehouse and stores about the status of orders, returns and more

  • Resolving customers issues in a timely, professional manner

  • Communicate and work with other team members, as well as stores and other departments of the company

Our requirements

  • Fluency in English, both in speaking and writing

  • Experience involving attention to details, administrative tasks or customer service

  • Strong analytical skills and precision

  • Familiarity with ERP systems is an advantage

  • Practical knowledge of Microsoft Office applications

  • Ability to multi-task, prioritize, and manage time effectively

  • High level of communicativeness and team spirit

  • Ready to work from Monday to Friday on two shifts and if needed on one shift weekend duty

Optional

  • You characterize yourself as an ambitious person

  • You enjoy working with many stakeholders at all levels of the organization

  • You are flexible and open to work in changing business environment

What we offer

  • Contract of employment in an international, well known company, prestigious in its industry.

  • Competitive salary and exclusive benefits program: Multisport, Private Medical Care, Group Insurance.

  • Opportunity to take part in international projects

  • Excellent working atmosphere in a very dynamic and multicultural team

  • Challenging tasks that contribute to both professional and personal growth and development.

Change of Scandinavia SSC Sp. z o.o.

CHANGE of Scandinavia is a Danish lingerie company with strong revenue and earnings growth. We design, develop and manufacture products under CHANGE Lingerie brand, which are sold at leading retail stores and department stores in Europe and Canada. We are rapidly growing with more than 300 own retail stores. CHANGE of Scandinavia has more than 150 employees in Poland and over 1500 worldwide.

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