Oferta pracy

Logistics Operations Specialist /4PL

Kuehne + Nagel Sp. z o.o.

  • Wrocław

    Wrocław, Lower Silesia
  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • remote recruitment

Your responsibilities

  • Working in 4PL environment and processing requests for transport according to customer requirements.

  • Securing required transport equipment, setting up pickup/delivery appointments, checking transport related documentation.

  • Professional customer service via phone and email.

  • Managing communication with pickup points and carriers to control transport traffic.

  • Monitoring shipment status and reacting to any deviations.

  • Reporting escalated matters in timely manner to line management.

  • Supporting implementation of new processes by providing feedback and testing new solutions.

Our requirements

  • Previous work or experience in logistics/ transport planning/ customer service

  • Proficient level of English, other language will be an advantage.

  • Ability to fulfil time-critical tasks within specified timeframes and deadlines.

  • Attention to details and analytical mindset

  • Proactive attitude

  • Ability to deal with business partners and resolve inquiries in a friendly and polite manner

  • Excellent communication skills

  • Knowledge of Microsoft Office applications

What we offer

  • challenging and international working environment at a globally leading logistics company

  • opportunity to grow your skills with fast growing 4PL company

  • hybrid working schedule (from home and from the office)

  • multinational and dynamic team with strong teamwork focus

  • opportunities for professional development and personal growth

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • corporate products and services at discounted prices

  • pre-paid cards

  • sharing the costs of tickets to the movies, theater

  • holiday funds

  • school layette

  • employee referral program

  • charity initiatives

  • studies Co-financing

  • food & household goods packages

Kuehne + Nagel Sp. z o.o.

In 1890, August Kuehne and Friedrich Nagel founded a shipping company in Bremen (Germany). Over the past 130 years, Kuehne+Nagel has developed from a traditional shipping company into a global logistics partner that offers highly specialized solutions for a wide range of industries. Today, our company is a community of over 72 500 thousand. employees who can meet the needs of customers all over the world. We opened our first headquarters in Poland in 1992 in Gądki near Poznań. We currently have 26 locations and employ around 1800 employees. We are partners of the largest international companies, incl. from the food, automotive and pharmaceutical industries.

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Your Role

In a world where things can change overnight, our customers expect reliability and efficiency. Kuehne+Nagel Integrated Logistics team make sure that our customers' products, as small as pharmaceuticals, cosmetics, labels, and as big as plane engines or parts of wind turbines, reach their destination on time.

As a Logistics Operations Specialist, you will coordinate transport-related activities on behalf of our Customer's logistics department. Directly reporting to the Integrated Logistics Team Lead, you will handle customer requests concerning shipment handling and manage deviations from the standard process. You will closely cooperate with other Kuehne+Nagel departments and external transport providers in order to ensure excellent customer experience for our Clients.