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Logistics Project Coordinator

CLARIANT SERVICESAbout the company

  • Łódź
    Łódź, Łódź
  • offer expired 3 years ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Your responsibilities

  • Ensure the aligned SLA/KPIs/measurement are measured, met and reported in the agreed manner
  • Conduct timely communication upon the inquiries from internal/external customers, for the operational transparency on the transactional activities
  • Respond to critical stakeholders and internal client inquiries (first level escalation cases)
  • Ensure all the up-to-date operational procedures are maintained, documented and executed
  • Timely identify the potential issues and make the appropriate escalation
  • Blend and analyze data from various sources towards providing support for stakeholders
  • Regular reporting, monitoring and developing new dashboards
  • Initiate and contribute to the implementation of quality and continuous improvement projects
  • Operational compliance on all regulatory, internal/external guidelines and support on audit activities
  • Execute knowledge transfer and work shadowing sessions
  • Act as a backup for other team members as per aligned backup structure
  • Share and assist Group Manager on building up Lean culture in the team, for efficient service delivery
  • Maintain positive work relationship with members of other teams in and outside of the SSC
  • Assist in establishing and maintaining strong, collaborative relationships with internal and external customers and ensure customer satisfaction

Our requirements

  • Master’s degree in Business Administration, Economics Sciences or International Shipping
  • 5+ years solid experience in the business areas
  • Practical knowledge in ocean, air, road, intermodal and dangerous goods transport
  • Knowledge of Incoterms 2020 rules
  • Experience in Project Management is a must
  • Excel, Word, Outlook, Power Point – professional working competency
  • Good knowledge of SAP
  • Ability to create self-serving dashboards
  • Highly developed analytical skills – practical experience in using macros, analytical tools and applying advances techniques
  • Problem solving skills and open-minded approach
  • Excellent communicator and team-player person
  • Strong motivation to work in a complex organization focused on result and achievement
  • Ability to listening to customer expectations, understand customers’ needs and ensuring regular feedback delivery
  • Desirable on working experience in a Shared Serviced Center
  • Language skills:
  • - Good in written and spoken English (B2)
  • - Good in written and spoken German (B1+)

What we offer

  • Developing knowledge and experience in Logistics department
  • A rewarding challenge to develop skills in cooperation with different freight forwarders
  • An opportunity to be part of a team with great enthusiasm for the business
  • Work with talented and highly professional colleagues, in a culture that is collaborative, respectful and committed to your professional development
  • Internal and external trainings

Benefits

  • private medical care
  • life insurance
  • parking space for employees
  • multisport card
  • home office
  • internal and external trainings
  • language courses
  • yearly bonus
  • language supplement
  • work in Monopolis complex

Clariant is a focused, sustainable and innovative specialty chemical company based near Basel in Switzerland. Last year the company recorded CHF 4.4 billion in sales for its continuing businesses, harnessing the talents of its 17 000 employees across 50+ countries. Clariant’s portfolio is optimized for future growth, with a focus in three business areas: Care Chemicals, Catalysis and Natural Resources. We believe that our growth is all about our customers and their success. Investment in innovation capabilities and developing an inspiring environment for courageous and determined minds are therefore key to reaching our goal. Join us and help create sustainable value through chemistry for customers all over the globe.

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Logistics Project Coordinator, Łódź