Logistic Associate

C.H.RobinsonO firmie

C.H.Robinson

Aquarius Business House

Wrocław

Logistic Associate
C.H. Robinson’s Managed TMS Services are provided through the TMC division. TMC provides customers with expertise and technology that drive both immediate and sustained cost savings throughout their transportation networks. Core components of this service include Six Sigma-based process engineering, advanced TMS technology and TMS power-users, who serve as an extension of the customer’s staff. In our Managed TMS customers often retain control of transportation service provider selection, transportation service provider contracts, and rate negotiations. TMC is a global division of C.H. Robinson Worldwide, Inc. with offices in Chicago-USA, Amsterdam-The Netherlands, Shanghai-China, Mumbai- India and Wroclaw-Poland.
 
Today, TMC has over 400 employees, $3.4 billion in freight and we have been around for 17 years.

As a Logistics Coordinator you will be responsible for enhancing workflow by providing support to different account teams to deliver excellent logistics services to TMC customers. You will interface with external and internal customers (TMC colleagues in Amsterdam or Wroclaw) and customers’ transportation service providers.

Responsibilities:

  • Provide professional response to customers and transportation service provider’s requests for additional information on topics like shipment tracking and financials
  • Daily operational focus in a dynamic environment
  • Responsible for running and improving reports on daily shipment activities
  • Search for spot market capacity when market is challenging for customers
  • Proactively monitor, manage, and follow-up on daily operations
  • Execute and respond to changes submitted from the customer in a timely and accurate manner (notify transportation service providers, reschedule appointments, etc.)
  • Collect, sort and distribute operational information to the internal team
  • Provide support to other departments with internal shared tasks

Required Qualifications:

  • Bachelor’s degree, preferably in the area of Logistics or Business
  • Preferably 1-3 years of work experience in operations or customer service (in transportation industry)
  • Practical knowledge of Microsoft Office, especially MS Excel
  • Analysis & problem-solving skills
  • Excellent written & verbal communication skills
  • Ability to work in a stressful, team oriented, and fast-paced environment
  • Detail oriented and strong communication skills
  • Fluent in English and any other European languages are a great asset
  • Must be eligible to work in Poland

What does C.H. Robinson offer you?

  • Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
  • A fun, positive and open environment which encourages thinking outside the box
  • Contract of employment and package of benefits
  • An opportunity to use and develop your language skills in our international work environment

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