Oferta pracy

Logistics Team Lead

Shell Business Operations

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • manager / supervisor, team manager
  • hybrid work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Shell Business Operations

Czerwone Maki 85



Your responsibilities

  • Ensure that daily road transport operations (delivering and administrating) meet all standards at the lowest possible cost to service level.

  • Motivate, coach, and develop the team. Support team members in developing their competencies.

  • Drive improvements in customer experience and customer satisfaction by training, sharing expertise, and coaching the team.

  • Drive improvements in dispatching & supportive scheduling area activities by training, sharing expertise, and coaching Delivery Assurance team.

  • Support multiple projects to continuously improve team, drivers, transport company performance, influence and improve customer behavior, and eliminate waste (e.g. minimize out-of-stock situations, canceled deliveries, site inaccessibility, incompliant order taking, and other rework costs) using benchmarks, KPI monitoring.

  • Ensure proper staffing through attraction, coaching, and development of people, covering aspects like Diversity and Inclusion, Competences, Performance Management, and Recognition & Reward, supported by the line manager.

  • Manage team-related tasks in HR system including new job requisitions in case of recruitment, end-year review, goal setting, working time approvals, creating shift schedules, onboarding of new joiners, and offboarding.

  • Support a safe environment and sustainable working conditions.

Our requirements

  • People Management - Recruitment, Coaching, Development, Performance management.

  • Excellent stakeholders’ management skills.

  • A good understanding of Supply Chain Business would be an asset.

  • Ability to manage dynamic operations in a virtual environment and effectively engage groups of stakeholders.

  • Be resilient under pressure and balance own and team workload versus priorities agreed with stakeholders.

  • Capacity to rapidly learn new skills and methods /business/function.

  • Good change management and influencing skills.

  • Nice to have some project management skills and experience.

What we offer

  • Modern office set-up with its own canteen and discount for meals, coffee corner, relax rooms, bike & car parking space, electric charger for cars and improved accessibility standards

  • Attractive and competitive salary package

  • Programmes that support well-being & mental health: Employee Assistance Programs, medical consultations and coaching sessions

  • Discount for Shell fuel

  • Complex medical care and individual life insurance

  • Assistive technologies and reasonable adjustments for people with disabilities

  • International working environment and collaboration in high vibrant community

  • Work-life balance support: hybrid working & flexible time arrangements, sabbaticals, MultiSport Card, vouchers for cultural and free time activities

  • Additional funds for trainings and certifications / role dependant (ACCA, CIMA, CIPS, Lean Six Sigma)

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

  • fruits

  • corporate products and services at discounted prices

  • integration events

  • no dress code

  • coffee / tea

  • parking space for employees

  • leisure zone

  • sharing the costs of tickets to the movies, theater

  • christmas gifts

  • employee referral program

  • charity initiatives

  • electric car charger

Recruitment stages

Explore current opportunities & vacancies.


Discover and apply online


Connect with us at interview


Final Assessment

Shell in Kraków

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4700 professionals: 4500+ in Kraków and 200 in Warsaw.

Our employees represent 59 nationalities and operate in over 20 different languages.

People with disabilities are more than welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.

If you have disability or special need that requires accommodation, please let us know by completing Application form.

Shell Business Operations Krakow becoming the 1st Shell business by number of staff in Europe. We currently provide operations for almost 40 countries, and are a strong European foothold for divers departments as follow:

- Customer Operations

- Contracting & Procurement

- Trading & Supply

- Finance Operations

- HR Operations

- External Relations

- Internal Communications

- Lubricants Supply Chain

- Legal

- Retail

- Technical Asset Operations

- Creative Solutions

Shell Business Operations

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company. Around 84,000 employees across more than 70 countries work together to power progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.

Shell Business Operations is a key differentiator, delivering competitive advantage for Shell across the world with first-class activities, including simplification, standardization and digitalisation.

Scroll to the company’s profile