Loyalty Program Lead
- offer expired over a month ago
- contract of employment
- manager / supervisor
Our Client is international Retail chain.
Adapting and delivering key centralized Loyalty CVPs, Partnerships & strategies
Working with broader local teams to ensure Loyalty acquisition, activation & retention
Implementing integrated loyalty CVP and offerings across different product category
Driving best-in-class integrated loyalty experience across different touchpoints for greater customer satisfaction
Manage assigned budgets
Drive to provide marketing offers to customers beyond core CVP to test out the key Use Cases, summarize and validate the learnings
Regular alignment with the in-market CRM Manger to leverage customer data to provide hyper-personalized experiences
5+ Years of experience in launching, developing & maintaining a large scale loyalty programme, preferably in Retail sector
Proven ability to grow customer base, grow retention and advocacy, and good track record for improving programme performance against specific business targets.
Confidence in evaluating and analyzing complex data
Strong ability to manage and influence stakeholders across local and global team
Excellent project management skills
Propositions as well as executing promotions & campaigns against a marketing plan or calendar
Fluency in English
What employer offers
Private medical care
Remote work opportunities
Devire is an international company specializing in recruitment, outsourcing and employer branding services. For more than 30 years, we have represented leading employers on the European market, by carrying out comprehensive recruitment projects, implementing the latest solutions in the area of IT services and by supporting in building the image of the employer of choice. Our offices are located in Warsaw, Wroclaw, Poznan, Katowice as well as Munich, Frankfurt, Prague and Hradec Kralove.