Loyalty Program Lead

Devire

  • Warszawa

    Warszawa, Masovian
  • offer expired over a month ago
  • contract of employment
  • full-time
  • manager / supervisor

Recruitment for

Our Client is international Retail chain.

Your responsibilities

  • Adapting and delivering key centralized Loyalty CVPs, Partnerships & strategies

  • Working with broader local teams to ensure Loyalty acquisition, activation & retention

  • Implementing integrated loyalty CVP and offerings across different product category

  • Driving best-in-class integrated loyalty experience across different touchpoints for greater customer satisfaction

  • Manage assigned budgets

  • Drive to provide marketing offers to customers beyond core CVP to test out the key Use Cases, summarize and validate the learnings

  • Regular alignment with the in-market CRM Manger to leverage customer data to provide hyper-personalized experiences

Employer requirements

  • 5+ Years of experience in launching, developing & maintaining a large scale loyalty programme, preferably in Retail sector

  • Proven ability to grow customer base, grow retention and advocacy, and good track record for improving programme performance against specific business targets.

  • Confidence in evaluating and analyzing complex data

  • Strong ability to manage and influence stakeholders across local and global team

  • Excellent project management skills

  • Propositions as well as executing promotions & campaigns against a marketing plan or calendar

  • Fluency in English

What employer offers

  • Working contract

  • Private medical care

  • Life insurance

  • Remote work opportunities

  • Integration events

Devire

Devire is an international company specializing in recruitment, outsourcing and employer branding services. For more than 30 years, we have represented leading employers on the European market, by carrying out comprehensive recruitment projects, implementing the latest solutions in the area of IT services and by supporting in building the image of the employer of choice. Our offices are located in Warsaw, Wroclaw, Poznan, Katowice as well as Munich, Frankfurt, Prague and Hradec Kralove.

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