M365 Engineer/ 3rd Line

Fujitsu Technology Solutions Sp. z o.o.

Participation in the test phase, technical conceptual consulting on feasibility and implementation in Datacenter & Cloud Services environment
Cooperation with extended team and with third parties in complex Microsoft technology projects
Responsibility for the creation and implementation of IT concepts/ designs with the main focus on Office 365, Azure and/or Unified Communications
Advising our national and international customers in the design & test phase for managed services regarding FUJITSU Delivery Model
Close collaboration with portfolio management and service delivery units within FUJITSU
Process oriented tasks such as delivery to the service delivery units, as well as the improvement & redesign of the Process Environment (IT Delivery Projects)

Proven knowledge and experience in IT services and IT outsourcing
Ideally Microsoft 365 Certified: Enterprise Administrator Expert or equivalent
Hands-on experience in Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD and Exchange Server
Good knowledge of PowerShell
Good understanding of SMTP routing between on-premises and cloud infrastructures
Administration, configuration, Troubleshooting and support of Exchange Online, SharePoint Online, Teams, OneDrive for Business and Azure Active Directory.
Address service availability issues within the customers organizational
Manage and monitor Office 365 services and hybrid infrastructure
Project participation in global projects as required
Interact with Microsoft Vendor for critical and escalation issues for permanent resolutions
Troubleshooting of identity synchronization issues
Evaluates Office 365 changes & updates and determines impact on clients
Proven experience in IT transition & transformation projects
Solution-oriented and agile thinking & acting
Good communication skills, customer orientation and a structured and analytical approach
Fluency in English written and spoken