Oferta pracy

Manager Account Management

C.H. Robinson

C.H. Robinson

aleja Jana Pawła II 29

Wola

Warszawa

Your responsibilities

  • Implement and coordinate business plan according to the budget to achieve teams objectives and align to C.H. Robinson’s vision and goals

  • Ensure aligned good cooperation between customer and capacity teams ensuring we meet customer and carrier expectations

  • Grow strategic- and existing accounts

  • Help ensure the EST account management strategy is deployed and adhered to throughout the team

  • Assign client accounts and manage team workloads

  • Provide guidelines for upselling and cross-selling, and establish individual revenue targets

  • Team P&L responsibility

  • Hold ongoing business reviews

  • Manage team of professionals and supervisors; Act as an advisor to subordinates regarding projects & overall operations and provides leadership through both hands-on management approaches and delegation

  • Drive engagement and enablement of employees through role modelling key HR practices (employee development, performance management, coaching and feedback, mentoring and training, and recognition programs, retention, talent management, team communications etc.)

  • Manage customer relationship; Understand the needs of customers and industry trends; Coordinate best in class customer management routines

  • Deploy an effective and evolving Go-To-Market strategy in line with overall EST Go-To-Market strategy

  • Deliver reporting for customers to understand their business and performance with C.H. Robinson.

Our requirements

  • 3+ years of account management experience

  • Additionally, 2+ years of management experience in a dynamic, analytical minded and international environment

Optional

  • Proven ability to manage through changing market conditions

  • Knowledge of industry metrics and affinity with automation, IT and analytical reporting tools

  • Good understanding of industry sales-, account- and financial management operations

  • Bachelor’s degree from an accredited college or university.

What we offer

  • Real career possibilities and the opportunity to develop your talent in a fast moving, global organization

  • A fun, positive and open environment which encourages thinking outside the box

  • Use and develop your language skills in our international work environment. Our offices speak over 26 European languages each day

  • Compensation includes a monthly salary and bonus based on personal, team performance and business growth.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • flexible working time

C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.

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