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Manager at End User Services

  • śląskie
  • Kierownik
  • 19.06.2019

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Certyfikat nr: 1273
    K&K Selekt Human Resources Consulting - www.kkselekt.com
    Since 2000, we are the leading agency of human resources consulting in Poland and abroad. We specialize in the recruitment of engineers, managers and specialists for production and service companies and new investments - "greenfield" and "brownfield" projects.
    For our Partner - an international production company with a global reach and a long tradition, in connection with the development of a new investment and the creation of a new department of shared services in the IT area in Poland, we are looking for candidates for the position: 
    Manager at End User Services


    • Working in areas such as vendor/tool management, strategy & planning, acquisition & deployment, operational management.
    • Lead and manage team ensuring overall performance levels meet client needs consistently. Ensure continual development of the team so that potential is achieved.
    • Meeting goals/objectives and KPI’s specific to your direct area(s) of responsibility, as set by manager.
    • Ensure teams KPI’s are monitored, actions taken and evaluated accordingly – delegating & empowering as appropriate.
    • Responsible for working with vendors to maintain tools as well as working to implement new features and functions as directed.
    • Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining corporate systems and software.
    • Design, develop, and oversee implementation of end-to-end integrated systems.
    • Confer with end-users, clients, or senior management to define business requirements for complex systems and infrastructure development.


    • Experience leading a global multi-national organization with at least 1000 end users.
    • College Degree in computer science, information sciences or related field and 5-7 years’ experience OR 7-10 years’ relevant experience with 2-3 years in IT Management.
    • Exceptional knowledge of computer hardware.
    • Proven experience in systems and design within a global enterprise.
    • Solid grounding in core enterprise tools such as Microsoft SCCM.
    • Experience with technologies such as RDS, VDI, Flexera Application Packaging, PowerShell, VBS, WMI, Group Policy Administration, MBAM, etc.
    • Demonstrated progressive experience in the management of a technical support team.
    • Proven project planning and management experience leading large projects.
    • Exceptional analytical, conceptual and problem-solving abilities.
    • Strong interpersonal and consultative skills, ability to maintain a high level of employee morale within team.

    Our Partner offers:

    • Work in well-established international production company with 10,000 employees in over 32 countries and 120+ locations.
    • Enterprise grade tools and technologies to support a growing global business.
    • Significant infrastructure investment (servers, storage, networking, etc.) in Poland to serve our internal customers in the EU.
    • Participation in creating a new IT support department.
    • Various trainings developing technical competences.
    • Broad possibilities of continuous professional development.
    • Access to modern technologies and the opportunity to work in an international environment.
    • Long-term stable employment.
    • Benefits to choose from: MultiSport card, medical care, meal financing, fuel card,
    • Additional benefits: holiday vouchers, sport and recreation activities, additional payment for trips, colonies and other activities.
    • Possibility of co-financing of postgraduate studies corresponding to the employment profile.
    If you are interested in our offer, please send in your CV in English.
    Please note that we will contact only selected candidates.

    Please add the following clause in the application:
    I consent to the processing by K&K Selekt Human Resources Consulting, my personal data contained in the employment application for the needs of current and future recruitment processes. I also agree to share my personal data with potential employers for purposes related to the recruitment process. I am aware that I have the right to withdraw my consent at any time. Withdrawal of consent does not affect the legality of the processing carried out prior to its withdrawal.

    Sending personal data to a wider extent than specified in art. 221 of the Labor Code (eg: telephone, e-mail), constitutes consent to the processing of these data by K&K Selekt Human Resources Consulting, in order to conduct the recruitment process. The consent can be withdrawn at any time. Withdrawal of consent does not affect the legality of the processing carried out prior to its withdrawal.

    The above consent was expressed voluntarily in accordance with art. 4 point 11 RODO (GDPR). I declare that I have been informed about the possibility of access to my personal data and their updates and the possibility of removal or limitation of processing. Information obligation on the RODO (GDPR) in the link: http://www.kkselekt.com/aktualnosci/ustawa_rodo_dane_osobowe/