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Manager - Change Management and Transformation

  • Kraków, małopolskie
  • Kierownik
  • 13.07.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Manager - Change Management
    and Transformation
    Location: Kraków
    Ref No: Ref No: GFC/MCMAT//01/2018

    Drive Transformation and Regulatory changes in International Europe sites based on strategic direction from the CFO / Finance COO for International Europe.

    Will involve working with individual CFOs across different International sites in Europe (17+ sites) in driving change and transformation as per the agreed agenda.

    Main Duties:

    • Lead / drive opportunity identification for change / process improvement / transformation
    • Run re-engineering and transformation workshops for root cause & solution identification
    • Establish book of work and business case in colloboration with the Finance COO – International Europe
    • Facilitate / solution identification
    • Provide requisite training on methodology as appropriate
    • Drive and govern project execution
    • Escalate issues / road blocks
    • Ensure benefit delivery
    • Engage teams in International Europe / Global Finance Operations as appropriate
    • Establish acceptance of change and drive a culture of continuous improvement
    • Establish and maintain effective relationship with business areas and identify areas of improvements
    • Influence and escalate issues / risks in an effective way to ensure timely resolution
    • Effective communication with stakeholders across sub functions
    • Create an environment within the project which fosters free sharing of knowledge & ideas and a continuous improvement culture in the function


    • Ability to collaborate with multiple parties, both onshore and offshore in order to achieve key milestones within stipulated time and allocated resources
    • Analytical & Decision making ability in a dynamic environment coupled with strong communication (both verbal & written) and presentation skills.
    • Proven ability to project manage initiatives in finance processes and exposure to diverse/multi-culture work environments with strong organization, time management and prioritization skills
    • Ability to think independently and data analysis skills
    • Exposure in process improvement projects & Running process re-engineering workshops
    • Experience and understanding of process improvement techniques / methodology
    • Strong communication, navigation and stakeholder management skills
    • Knowledge of multiple Finance functions in a banking environment
    • Good presentation creation and delivery skills
    • Banking experience essential
    • Sound knowledge and experience of LSS principles and methodology. LSS BB experience preferred.
    • Ability to maintain control, direction and motivation in an ever-changing environment
    • Proven Operations Planning and Project Management skills.
    • Strategic outlook with the orientation to deliver projects involving wide dimensions and different nature of complexities.
    • Excellent English (both written and verbal) language skills
    • Demonstrate the ability to work with people at all levels

    We offer:

    • Stable job in professional team,
    • Interesting path of career in an international organization,
    • Consistent scope of responsibilities,
    • Private health care, employees’ benefits.



    To apply for this position please send your CV in English including reference number, using: 

    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]