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Manager Controls Assurance, Global Risk and Compliance Assurance Services

HSBC Service Delivery (Polska) Sp. z o.o.

  • Kapelanka 42a, Dębniki, Kraków
    Kraków, Lesser Poland
  • offer expired a day ago
  • contract of employment
  • full-time
  • manager / supervisor
  • remote recruitment
  • запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

HSBC Service Delivery (Polska) Sp. z o.o.

Kapelanka 42a



Your responsibilities

  • Understand the underlying Financial Crime, Regulatory Compliance, Resilience Risk, Models, Credit and Market risks mitigated by each assigned control, identify control gaps through operating effectiveness testing and raise issues as appropriate.

  • Map processes of assigned controls and identify the main control components within that end-to-end process

  • Ensure that assigned control assessments for design and operating effectives are delivered on time, in accordance with the CA assessment plan covering FC, RC and ORR risks.

  • Evaluate the root cause analysis for all material issues and remediation plans in places to ensure that they are sufficient and fit-for-purpose and perform Issue Closure Validation check.

  • As required, on a rotating basis, support regional CA teams to execute their assurance obligations through remote execution of local reviews and in line with standards set by the CA

  • Effectively communicate with local stakeholders during the process of review work and support VP/AVPs as required, including creating customised testing methodology and testing documents.

Our requirements

  • Minimum of 2 years proven experience in financial services compliance, testing, audit and/or legal management experience or equivalent

  • Working knowledge of Financial Crime, Regulatory Compliance, Resilience Risk, Models, Credit and Market risks and/or the aptitude to develop this understanding in good time

  • Proven ability to multi-task and working independently under pressure to tight deadlines in a challenging and fluid environment

  • Experience of process mapping and delivering professional reports and presentations gained within a financial services organisation or audit/consulting practice

  • Awareness of good risk management and governance frameworks including 3 lines of defence criteria

  • Strong interpersonal skills with the ability to communicate effectively and to engage with HSBC staff within the functions

  • Ability to foster relationships whilst providing adequate challenge and effecting change

  • Experience utilising assurance automation and analytics tools preferred

  • Fluency in English, French would be an asset

What we offer

  • Stable job in professional team

  • Interesting career path in an international organization

  • Private health care, employees’ benefits

  • Courses & training for our employees

  • Modern office buildings near the city centre of Kraków

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • corporate sports team

  • doctor’s duty hours in the office

  • retirement pension plan

  • corporate library

  • no dress code

  • video games at work

  • coffee / tea

  • parking space for employees

  • leisure zone

  • extra social benefits

  • employee referral program

  • opportunity to obtain permits and licenses

  • charity initiatives

  • family picnics

  • extra leave

Recruitment stages

Phone interview


Online assessment


Zoom interview


Welcome to HSBC!

Additional information

Controls Assurance (CA) is a division situated within HSBC’s Risk and Compliance Assurance Services (RCAS). We are responsible for determining the effectiveness of the Group’s Financial Crime, Regulatory Compliance, Resilience Risk, Models, Credit and Market risk taxonomies across all businesses, functions and geographies of the Group. The division assesses, on an end-to-end basis, where possible, the effectiveness of prioritised controls embedded in the first line of defence and those operated by the second line on their behalf, and represents an integrated part of the function in discharging its assurance responsibilities.

As professionals, we are looking to achieve best results by delivering highest quality compliance reviews outcome but also providing learnings in line with people’s skills and current needs. As a team, we are contributing to each other’s success by getting things done together. We support each other, and work in a friendly and supportive environment. As a company, we promote integration, diversity and equal opportunities to everyone. We are one of Poland’s most desired employers!

Given the growth of our team, we are currently looking for new profiles of compliance professionals having various (AML, KYC, CDD, Audit, RC, Assurance) background.

Role Purpose:

The role holder will be required to complete assigned control assessments, potentially covering all business lines, functions and geographies. Controls Assurance Manager will support the AVP, VP and Head of CA in ensuring that the RCAS assessment plan is executed as assigned, meeting HSBC risk management requirements and regulatory expectations.

If you’re interested in new opportunities to grow and progressing your career, send us your CV.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

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