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Manager, RDD EMEA Operations

LSEG (London Stock Exchange Group)

  • offer expired a month ago
  • contract of employment
  • full-time
  • team manager
  • hybrid work
  • Immediate employment
  • More than one vacancy
  • remote recruitment
  • запрошуємо працівників з України
  • Робота для іноземців
    без польської
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

LSEG (London Stock Exchange Group)

Śląska 23/25

Działki Leśne

Gdynia

Your responsibilities

  • The Regional Lead for EMEA is responsible for managing and supervising our EMEA operational team of Research Managers, Supervisors and Analysts.

  • Develops and coaches regional multicultural team to be a high performing, driven and collaborative team.

  • Communicates performance expectations through formal performance appraisals and regular feedback sessions.

  • Ensures people development through coaching, training and knowledge sharing.

  • Leads and inspires the team to support the strategic goals and needs of the business through establishing short- and long-term goals for the team.

  • Works closely with other Regional Leads and functions to ensure best client experience, quality and timeliness of product delivery.

  • Participates in creating and implementing the search strategy aligned with business unit objectives, ensures efficient and effective delivery of optimal service to clients.

  • Continually seeks to drive service improvements to clients through operational effectiveness, soliciting feedback from Sales, Proposition and other stakeholders.

  • The leader fosters a culture of customer focused behaviours and continuous operational improvement. Leads and participates in projects to meet objective to unify systems, streamline platforms, enabling speed to market and global service.

  • Works to develop, implement and measure globally consistent service levels and standards that are appropriate to customer needs.

  • Regularly reviews quality and standards within the team. Ensures that staff is fully conversant with processes and products, both existing and new.

Our requirements

  • University degree with at least 5 years of working experience.

  • People leadership skills, proven by 3+ years of experience in leading leaders and global teams.

  • Broad business and managerial knowledge of the due diligence, KYC/AML and compliance business.

  • Strong stakeholder management and change management.

  • Excellent interpersonal skills including communication, facilitation, and presentation abilities as well as influencing capabilities.

  • Excellent planning and networking skills

  • Ability to work independently, with a team, and with all levels of the organization

  • The ability to work in a highly challenging, fast-paced, and dynamic environment.

  • The ability to tactfully handle stressful and difficult situations.

  • Excellent written and oral communication in English.

What we offer

  • Onboarding: structured training, knowledge sharing and team support

  • Development: range of workshops, international projects and e-learning platform

  • Team: crew of professionals with unique team spirit

  • Contribution: impact on human resources policies and processes

  • Diversity: colleagues from 50 countries

  • Charity: 2 additional days off for voluntary jobs

  • Perks: wellness allowance, private medical healthcare, employee assistance program

  • Future: corporate pension plan and employee insurance

  • Office: chillout room with video games, massage chairs and ping-pong table

  • Activities: sport teams, language courses and social events to join

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • integration events

  • coffee / tea

  • parking space for employees

  • employee referral program

  • charity initiatives

LSEG (London Stock Exchange Group)

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Data & Analytics

Our acquisition of Refinitiv means we can provide the breadth and depth of financial data and best-in-class analytics that customers expect –driving innovation and growth across global markets. And our high-performance solutions –from trading, to market surveillance, to wealth solutions and more–help to enhance the performance of our customers.

FTSE Russell is a leading global provider of financial indexing, benchmarking and analytic services with more than $16 trillion benchmarked to our indices –and offers an extensive range of data services and research.

The combination of Refinitiv and FTSE Russell provides LSEG with leading capabilities in data, analytics, indices and benchmarks

Capital Markets

We offer our customers extensive access to capital markets and liquidity across multiple asset classes. We operate a broad range of international equity, fixed income, exchange-traded funds/exchange-traded products and foreign exchange markets. Our Group is home to several capital formation and execution venues: London Stock Exchange, AIM, Turquoise, CurveGlobal, FXall and Tradeweb (through a majority ownership interest).

Post Trade

We support our customers’ clearing and reporting obligations, providing risk, balance sheet and financial resource management solutions, whilst working with our other divisions to extend this support across the value chain.

A leading global clearing house with a strong presence across multiple asset classes, LCH helps financial institutions all over the world use their capital efficiently and manage counterparty risk. We work closely with sell-side clearing members and buy-side clients in conjunction with trading venues globally. UnaVista, a regulated platform that helps customers meet their reporting compliance obligations and reduce operational and regulatory risk through reporting, reference data and analytics solutions, further complements our Post Trade offering.

Through a comprehensive suite of trusted financial market infrastructure services –and our open-access model –we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

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