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Master Data Specialist

  • Łódź, łódzkie pokaż mapę
  • Specjalista
  • 04.05.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

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    Infosys Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.

     

                     Currently we are looking for the candidate for the position of:

    Master Data Specialist
    Location: Lodz, Poland

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    Key responsibilities

     

    Performing systems monitoring operations associated with the analysis of defects, system capacity, routing tickets and governance of resolution
     
    Processing of incoming requests and coordinating work of multiple parties to ensure timely and effective resolution of master data defects or early indicators of system failures
     
    Drives innovation within the organization by championing new ideas
     
    Driving Organizational Results and Proactively identifies opportunities to continuously improvement process
     
    Ensuring that end users are receiving the appropriate assistance and eensuring high levels of customer service quality
     
    Accurately logging all interactions in the ticketing tool
     
    Adhering/updating process documentation
     
    Effective and high quality communication with clients
     
    Interacting with third party vendors for follow-ups on break fix
     
    Day to day reporting
     
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    Requirements

    Fluent English (written and spoken) is a must
     
    Experience from other lines of service
     
    3 shift work system (8-16/16-24/24-8)
     
    Customer Orientation
     
    Goal orientation and motivation to keep deadlines
     
    Application of analytical thinking in day to day operations
     
    Strong communication and problem solving skills
     
    High level of pro-activeness and independency
     
    SAP or VBA or Service Now knowledge would be nice to have

     

     

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    We offer to the candidates

    Career in the multinational company

    Unique opportunity to take part in international projects
    and gain experience with various businesses

    Set of social benefits to choose from

    Salary adequate to your competencies

    External and internal training program


    If you are interested in our offer, would like to develop your professional career in Infosys Poland, please do not hesitate to send us your resume via APLIKUJ button bellow the ad.

    aplikuj

    I declare my consent for the processing by Infosys Poland Sp. z o.o. seated in Lodz (91-402 Łódź, ul. Pomorska 106A) and by Infosys BPO group of my personal data included in the application form and documentation connected with the Infosys job offer in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochronie danych osobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 zezm.)). I also declare my consent for Infosys Poland Sp. z o.o. seated in Lodz (91-402 Łódź, ul. Pomorska 106A) to entrust processing of my personal data to third persons in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochronie danych osobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 zezm.) for the purpose of current or possibly future recruitment organized by Infosys Poland Sp. z o.o. seated in Lodz and Infosys BPO group. I hereby make this declaration voluntary and I state that I was informed about my rights under the Polish Law on the protection of personal data: Ustawa z dnia 29 sierpnia 1997 roku o ochronie danych osobowych (t.j. Dz. U. z 2002 r. Nr 101 poz. 926 zezm.), especially about my right to access to my data and to correct them.