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Middleware Consultant (Digital)

  • Kraków, małopolskie
  • Specjalista
  • 09.07.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    HSBC Service Delivery (Polska) Sp. z o.o. is a part of HSBC Holdings plc, the parent company of the HSBC Group, headquartered in London. The Group serves customers worldwide from over 6,300 offices in over 75 countries and territories in Europe, Asia, North and Latin America, and the Middle East and North Africa. HSBC is one of the world’s largest banking and financial services organisations. Currently, we are looking for a candidate for the position of:

    Middleware Consultant (Digital)
    Location: Kraków
    Ref No: HTK/DIG/MC/05/2018
    The most exciting digital revolution in HSBC’s history is happening right now. The global digital solutions we are creating will influence the banking behaviour of over 37 million customers worldwide. Such an exciting journey comes with a truly unique career opportunity: working alongside a growing team of experts from world-leading technology companies to embed digital into the heart of the bank.
    Our Digital teams are an integrated global group of over 3500 technologists and commercial thinkers, working across our offices in London, India, China, Hong Kong, the US, Canada, Poland and Mexico.
    Our work includes developing new mobile apps and online experiences; using digital messaging to build the relationship with our customers; building and improving the underlying technology and security platforms; and innovating our propositions to take advantage of new innovation.


    Role Description

    To participate in a team of technicians responsible for the design, implementation, and maintenance of a stable and reliable environment for the Data Centre and CER based processing platforms and distributed network systems in line with agreed service agreements.
    Digital infrastructure encompasses all aspects of operating system software, infrastructure software and middleware through maintenance of an effective relationship with various IT vendors and internal / external suppliers and partners.
    Digital infrastructure is also responsible for the transition of services into the production environment and the ongoing control of those services through effective scheduling, processes and procedures through the use of a group standard framework and group standard tools.

    Candidate profile

    • Good technical design and implementation skills with a proven track record of delivering large and complex projects;
    • An understanding of the business environment and imperatives particularly the provision of excellent customer service;
    • Sound communication skills to build and maintain effective working relationships with peer groups in Operations, Development, the user community and product suppliers;
    • A high level of technical expertise along with the ability to react rapidly and effectively to change. This knowledge will be both specific to the technology supported and the infrastructure to which it interfaces.
    • Strong analytical skills to enable complex problems to be understood and resolved;
    • In depth understanding of service management techniques, including change management, incident management, Data Centre Operations and configuration management;
    • A broad understanding of the underlying business supported by the technical environment;
    • Project management skills;
    • Broad experience of dealing with commercial issues to enable effective communications with suppliers;
    • Thorough understanding of the additional challenges when architecting and building systems for Global deployment;
    • Effectively coordinate delivery of services involving elements delivered by other internal/external teams.

    We offer:

    • Stable job in a professional team;
    • Interesting career path in an international organization;
    • Consistent scope of responsibilities;
    • Private health care, employees’ benefits;
    • Contact with top IT technologies (Big Data, Hadoop, spark) available in the market;
    • Work and Learn from teams with mature process and tools to ensure the best in class deliverables;
    • Cultural exchange.


    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.


    To apply for this position please send your curriculum vitae in English including reference number, using "Apply now" button below.

    Applications sent to us will be taken into consideration only if they include the following statement:
    I hereby declare that I have familiarized myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I hereby give consent for personal data included in my application to be processed for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
    In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: [email protected]