sharing the costs of sports activities
Niestety, nie wspieramy Twojej przeglądarki
Niestety nie wpieramy Twojej przeglądarki co może znacznie wpłynąć na poprawne ładowanie skryptów strony.
Oferta pracy
(Migrations) GSC Migrations Manager
HSBC Service Delivery (Polska) Sp. z o.o.About the company
- Kraków, Lesser Poland
- offer expired 2 years ago
- contract of employment
- full-time
- manager / supervisor
- hybrid work
- remote recruitment
- Запрошуємо працівників з України
Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Your responsibilities
- The job holder shall be responsible and accountable for project managing assigned migration projects for a specific and assigned Group Service Centre, which shall involve comprehensive planning & implementation of the business migration plans and regular review of progress of the assigned migrations before hand-over to Operations team.
- The nature of the role requires effective communication and liaising between members of the team and also with other department/functions, to enable seamless support to meet the ambitious and aggressive migration plans.
- Communicate and engage with Business Partners on the onset of any new migration for relevant information, statistics & metrics prior to migration activity.
- The position involves close co-ordination with Operations, HR, Training, IT, Compliance and Finance teams to ensure timely escalation or resolution of any business constraints in achieving the assigned migration plans.
- Proactively ensure availability of migration documentation to Operations team in line with the agreed methodology. Ensure that the migrating business entity procures the relevant sign-offs as mandated by the Operations Risk functions. Also to add value to the content through joint review with operations & IT team.
- Escalate & facilitate resolution of issues on migrations through Migration Governance.
- Create / Review Training plan and learning curves for a new migration in conjunction with Operations & Business Partner and monitor the achievement of the same.
- To ensure all training resource requirements are identified on time and initiate selection process as per the agreed methodology with members of Operations Management team.
- Drive Business Continuity strategies per group guidelines in conjunction with the Contingency Risk (CR) teams to ensure robust contingency planning and strategies are in place.
- Represent Migrations in key strategic projects for Regions/Business Services and ensure that assigned deliverables are completed with excellent quality.
- To assume overall responsibility for managing or meeting service expectations of business units, migrating work to the assigned Global Service Centre during the migration phase.
- In line with the overall objectives of the department, judiciously utilize the available project resources, and ensure planning for any contingencies, which may affect the project deliverables if involved in managing teams.
Our requirements
- Planning and organizing skills, which includes the ability to prioritize issues and resolve based on business requirement.
- Experience in project managing initiatives/projects through to delivery of goals.
- Ability to communicate effectively with other team members and negotiate/liaise with other departments to aid in smooth implementation of migrations.
- Ability to analyze and interpret data to produce timely and accurate MI.
- Proven experience in setting organizational direction and communicating and implementing overall business goals.
- Proven experience of successfully leading, managing and developing a team with responsibility of diverse process migrations across a range of business units.
- Ability to maintain control, direction and motivation in an ever-changing environment and ability to cope under pressure.
- Ability to work and influence decision making in matrix based environment.
- Effective decision making skills and the problem solving ability.
- High commercial orientation with the objective to reduce the costs and improve efficiencies and service to the customer.
- Ability to understand and implement Group risk management policies.
- Ability to ensure compliance with HSBC internal and external regulatory requirements.
- Competency in handling applications, especially MS office applications and Lotus Notes.
- Ability to multitask in challenging situations.
- Project Management qualification.
What we offer
- Interesting path of career in an international organization.
- Consistent scope of responsibilities.
- Private health care, employees’ benefits.
- Possibility of remote working.
- Commutable office location.
- Casual dress code.
- Cultural exchange.
Benefits
- private medical care
- sharing the costs of foreign language classes
- sharing the costs of professional training & courses
- life insurance
- remote work opportunities
- flexible working time
- integration events
- corporate sports team
- doctor’s duty hours in the office
- retirement pension plan
- corporate library
- no dress code
- video games at work
- coffee / tea
- parking space for employees
- leisure zone
- extra social benefits
- employee referral program
- opportunity to obtain permits and licenses
- charity initiatives
- family picnics
- extra leave
Recruitment stages
1
Phone interview
2
Online assessment
3
Zoom interview
4
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
Pracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPracodawca zakończył zbieranie zgłoszeń na tę ofertę
Aktualne oferty pracodawcyPowiadamiaj mnie o podobnych ofertach
(Migrations) GSC Migrations Manager, Kapelanka 42a, Dębniki, Kraków