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Mobility Consultancy – Sales Support with French and English

Conduent

  • offer expired 2 months ago
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • home office work, hybrid work
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

Conduent

Gdańska 47/49

Polesie

Łódź

Your responsibilities

  • Provide remarkable customer engagement experiences.

  • In the conversations with customers and/or prospects you will promote smart and the services that smart provides.

  • You will identify purchase options to support vehicle and related services sales.

  • Support customers to purchase a vehicle or related services on the e-commerce platform.

  • And, of course we have set KPI’s so that we can show our excellent service as a team.

Our requirements

  • C2/C1 level of the French language and at least B2 English is a requirement.

  • Our Customer Engagement Center is open from Monday till Sunday from 9.00 AM to 9.00PM. You’ll work flexible shifts.

  • The training will be approximately 3 weeks, from Monday till Friday from 9.00 AM till 5.15 PM.

  • Having a year of sales experience is nice to have.

What we offer

  • A fulltime contract.

  • We pay an attractive salary and provide a bonus scheme.

  • On top of that we offer: life insurance, private medical healthcare, foreign language classes, a personal sports card, flexible benefit platform, referral program that will allow you to earn extra bonus.

  • From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • sharing the costs of tickets to the movies, theater

  • employee referral program

  • good opportunities to start professional career

Are you looking for a job where you can grow and a company that valuates your experience and effort every day, then we are a match!

Conduent opened a brand-new Customer Engagement Center for smart Europe. This world-famous automotive brand is specialized in electric vehicles and EV Mobility.

Our new Customer Engagement Center supports customers from smart on queries they have on the car and or the service that smart provides.

We are looking for enthusiastic candidates who have a passion for providing great customer engagement on both the conversation and the excellent service, in all encounters that customers have with the smart Customer Engagement Center.

For this role it is essential that you speak both French and English.

You have the option to work on our fantastic location in Lodz city center, comfortably from your own home or a combination of working on location and remote.

And did you know this about Conduent?

• This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.

• Our employees choose to build their careers at Conduent:

o More than 25% of our associates have been with us for 5 years or more.

o Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.

• Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’.

Join Conduent! We’ll welcome you into our team for smart. Apply now!

Conduent

Who we are:

Together, we make a difference in the lives of millions every day.

When you join Conduent, you are engaged in creating the future – both our company’s and your own. From being a part of transformative and game-changing projects to finding new and better ways of getting work done. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.

Every day we work to build a culture where individuality is both noticed and valued – a culture where every employee can bring their authentic self to work. Whether you work remotely or in an office in any part of the world our sense of community is nurtured by constant interaction, collaboration, and connection.

Our people are united in their passion to make a positive difference – within their teams, communities, and society at large. This passion pushes us every day to work hard, innovate, think creatively, and solve problems.

About the company:

A Business Process Services Pioneer

As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process solutions.

We help businesses and governments drive process efficiencies, costs savings and long-term revenue growth. Our understanding of our clients’ operations enables us to provide essential services to millions of people every day.

Whether it’s helping to reduce ER visits by 25%, driving 99% customer satisfaction, delivering $150B in child support payments or reducing traffic congestion by 15%, Conduent’s services and solutions positively impact the lives of millions of people every day.

Our Mission:

At Conduent we provide essential services and solutions that deliver exceptional outcomes. Through our diverse and dedicated associates, Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for our clients and the millions of people who count on them. It’s why a majority of Fortune 100 companies and over 500 governments depend on us when it matters most.

Culture:

Life at Conduent is as diverse and exciting as the industries, clients, and partners we work with each day. We’re constantly evolving the way we work to create value for our clients, and we love the work we do.

As a company, we are committed to delivering an open and inclusive work environment by:

• Sourcing top diverse talent

• Developing our employees

• Working with certified diverse suppliers

• Supporting and creating opportunity in the communities that we serve

• Building a culture of high-performance and growth

Diversity and Inclusion

At Conduent, we believe in creating a strong and effective workforce and rely on the diverse backgrounds, experiences and expertise of our employees and clients to ensure that Conduent continues to get better, faster and stronger. Each employee has an inherent responsibility to ensure our business treats all people – colleagues, clients, and their customers – with dignity and respect.

Each of our business groups are made up of multicultural teams, where colleagues bring diverse perspectives to problem solving. This drives creativity, innovation, and improved decision-making, which are key competitive principles in a global marketplace.

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