Oferta pracy

Monitoring Associate Technical Services Engineer/2nd line

Fujitsu Technology Solutions Sp. z o.o.

  • West Pomeranian

    West Pomeranian
  • offer expired a month ago
  • contract of employment
  • full-time
  • junior specialist (Junior)
  • home office work
  • Immediate employment
  • More than one vacancy
  • remote recruitment

Technologies we use

Operating system

About the project

Why to #ShapeYourWorld with Fujitsu?

Want to work with teams who achieve together and with technology that is shaping the way the world learns and lives? Come and #ShapeYourWorld at Fujitsu! We are the leading Japanese information and communication technology (ICT) company, offering a full range of technology products, solutions, and services. We use our experience and the power of ICT to shape the future of the global society together with our customers. We're looking for an Monitoring Associate Technical Services Engineers!

Your responsibilities

  • Account management (AD, Exchange, O365, SharePoint)

  • Remote troubleshooting of Windows 7, Windows 10, O365 and its components

  • Basic Exchange Online and On Premise support

  • SCCM – Application installation on single devices

  • RSA Console Management

  • SCCM Patching and Remediation activities

  • Basic virtualization support

  • Alerts monitoring

  • Daily health checks of core infrastructure

  • First point of technical contact for Major Incidents during OOH

  • Basic troubleshooting of Windows servers

Our requirements

  • English Speaking written and spoken required (at least B2)

  • 1 year experience in Service desks or related IT services (2nd line )

  • Technical understanding of any of the following technologies: Linux / UNIX; Microsoft products, operating systems, databases, basic networking; Server deployment, security, evaluate and modify system's performance; Perform testing and evaluation of systems and software.

  • Understanding Service Desk Process

  • Incident Controlling

  • Service Level Controlling

  • Readiness to work 24/7

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • sharing the costs of foreign language classes

  • life insurance

  • remote work opportunities

  • sharing the costs of tickets to the movies, theater

  • employee referral program

  • one shorter working day