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MS Dynamics CRM Application Support

  • Wrocław, dolnośląskie pokaż mapę
  • Specjalista
  • 09.02.2017

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.


    The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.


    Volvo Group IT manages the Group’s overall IT strategies and plans and has the end-to-end responsibility for all development, delivery, support of IT solution and services for the Volvo Group.


    We are more than 6000 people based in 36 countries working in a completely global organization. We are a team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. We make our customers win.


    Please send your CV and cover letter.

    Volvo Group IT in Wroclaw is looking for candidates for the position:


    MS Dynamics CRM Application Support

    Key responsibilities:

    • Providing technical support to CRM key users
    • Perform in-depth analysis of customer issues to determine causes and solutions
    • Work with customers, development, support and other members of the team to investigate, test and develop solutions and workarounds to resolve client issues/requests
    • Technical and functional application management
    • Respects commitments according to the support part of the Assignment Agreements
    • Manage and maintain the internal development environment, working alongside the group IT dept


    Required competences:

    • Experience in support and maintenance of business applications
    • Knowledge Microsoft Dynamics CRM
    • Excellent skills in English
    • Excellent communication skills, analytical and teamwork skills (also international)


    Nice to have:

    • Understanding of programming languages: C#, JScript, HTML
    • Knowledge of MS SQL, SSRS, SharePoint
    • Microsoft CRM SDK and Developers Toolkit
    • Understanding of cloud solutions


    What makes us special?

    • Collaborative environment in Swedish organizational culture
    • Responsible and challenging tasks with access to  the latest tools and technology
    • Partnership with professionals, identified career paths including global opportunities
    • International projects in company with certain recognition on the market
    • Comprehensive introduction training package with mentor’s support
    • Friendly workplace: modern campus with many facilities – medical center, restaurant, lunch rooms, sport/leisure area (football, basketball, tennis)


    This recruitment is in scope of Referral Program.


    We work together with energy, passion and respect for the individual!

    Miejsce Pracy: Wrocław

    If you agree to use your application also in other recruitment processes, please include the following statement in your application: “I hereby authorize Volvo Polska sp. z o.o. to process my personal data included in my job application also for the needs of future recruitment processes in accordance with the Personal Data Protection Act dated 29.08.1997”