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MS Exchange Engineer – RIM Department

  • Katowice, śląskie pokaż mapę
  • Specjalista
  • 25.05.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland located in Łódź and Katowice employs specialists within five business lines: Research & Development and Business Application Services, Remote Infrastructure Management, BPO, Service Management, Service Desk. In Łódź, Fujitsu also employs specialists for EMEIA Finance and Supply Chain Services.
    We welcome programmers, IT specialists, administrators, IT engineers, candidates interested in a career in IT, accounting and finance professionals, logistics specialists, linguists and customer service professionals to join our teams.
    We are looking for:
    MS Exchange Engineer – RIM Department
    Miejsce pracy: Katowice
    About the job

    As a MS Exchange Engineer you will join a fast growing team of engineers that are supporting our clients. You will be providing responsive, professional and competent technical support and maintenance for the enterprise messaging environments based on a variety of products, such as Microsoft Exchange Online, Office365, Microsoft Lync/Skype for Business and other infrastructural components. You will have a chance to work on the most up-to-date technologies and develop yourself further in Remote Infrastructure Department.

    Requirements

    Responsibilities

    • Technical Capability.  Works within a team on technical queries relating to customer specific problems.
    • Tools Mastery.  Possess knowledge of tools and toolsets used. Provides internal toolset training and takes ownership around queries in regards to customer’s systems.
    • Business Awareness. Develops an understanding of the customers’ environment and service delivery requirements to enable successful delivery of the service.
    • Process. Follows established processes/procedures, recommends improvements as appropriate to resolve enquiries, issues or problems. Documents actions taken for continuous service improvement.
    • Problem Solving.  Takes ownership of issues identified.  Tries to understand the problem in order to find optimal solution or temporary workaround. Escalates and/or gains support where necessary to resolve the problem.
    • Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA.
    • Team Working. Acts as an effective and helpful member of the team, demonstrating personal leadership, initiative and drive.
    • Professional Development. Takes responsibility for learning about current products / systems builds / infrastructure layouts, to support daily business requirements.  Advises superiors on latest trends/technologies and approaches to avoid foreseeable problems.

    Skills Sought:

    • General knowledge or experience supporting Microsoft Exchange Server 2010 / 2013 / Online
    • Must be able to understand scripts (Powershell)
    • Verbal and written English on communicative level
    • Knowledge and experience of core functionality for client applications (Outlook, Lync, Outlook Web, Mobile Devices, Office365).
    • Awareness of ITIL best practices and ITSM Tool(s) will be an asset
    • Excellent approach to Business Model and working under SLA Requirements
    • Strong Customer Relationship – able to establish quick working relationships with customer
    • Drive and determination for technologies and services
    • Working well under time pressure
    • Ability to prioritize tasks based on business requirements.
    • Flexible Team Working – team player, upgrades during OOH hours
    Why Fujitsu ?
    Opportunities to build a successful career path
    Flexibility - we are open to dialogue – many positions allow working part time or home office
    A cafeteria plan, examples: sports events tickets, holiday finance, online shopping deals.
    Attractive salary
    Great atmosphere and a chance to work with inspiring people from all around the world
    Integration events and Corporate Social Responsibility projects
    Unlimited access to training platforms, Internal and external training
    Relocation support
    Private medical care
    Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    Discounts for Fujitsu employees in many places throughout city
    Fresh fruit
    [email protected]
     To apply for this opportunity, please send your CV in English.
    www: www.TheRealDeal.pl
    www: www.czasnazdolnyslask.pl
    T: +48 42 271 30 01
    F: www.facebook.com/FujitsuPoland
    Find and visit us!
    Fujitsu Textorial
    Park ul. Fabryczna 17
    90-344, Łódź
    University Business
    Park ul. Wólczańska
    178 90-530, Łódź
    Nowa Fabryczna
    ul. Składowa
    35 90-127, Łódź
    .KTW
    Aleja Roździeńskiego
    1 04-202, Katowice


    Please send your CV via Apply button below

    I declare that I consent to processing by Fujitsu Technology Solutions Sp. z o.o. registered in Warsaw (02-231) at 137 Jutrzenki Street, my personal data contained in my application in order to carry out the recruitment process, in relation to art. 6 par. 1 lit. a of the General Data Protection Regulation dated April 27, 2016.

    INFORMATION CLAUSE

    We hereby inform you that:

    1. the administrator of your personal data is Fujitsu Technology Solutions Sp. z o.o. registered in Warsaw (02-231) at 137 Jutrzenki Street;
    2. contact with a person, who performs the tasks of the Data Protection Officer at Fujitsu Technology Solutions Sp. z o.o., is possible via an email address: [email protected]) or in writing to the address of the data administrator with the note „Data Protection Officer”;
    3. processing of personal data within the scope provided in the application takes place in order to conduct and resolve the recruitment process for the position, while the legal basis for their processing is art. 6 par. 1 lit a of the General Data Protection Regulation dated April 27, 2016.;
    4. Your personal data might be transferred to other entities of Fujitsu Technology Solution with which Fujitsu Technology Solutions Sp. z o.o. cooperates in the realization of the recruitment process.
    5. Your personal data might be forwarded to
      1. Izrael on the basis resulting from decision of the European Commission about the appropriate level of protection of personal data.
      2. Japan, using appropriate protection in the form of standard data protection clauses approved by the European Commission
      3. You have the right to obtain copies of data transferred to a third country based on a written request submitted to Fujitsu Technology Solutions Sp. z o.o.;
    6. Your personal data will be kept for the period of 12 months from the moment the application;
    7. You have the following rights related to the processing of personal data by the administrator:
      1. access;
      2. rectification;
      3. remove;
      4. processing restrictions;
      5. raise objections to the processing;
      6. transferring data to another personal data administrator;
      7. raise objection to the processing of data in the process of automated decision making, including profiling;
    8. You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the legality of the processing which has been carried out on the basis of consent before its withdrawal;
    9. You have the right to lodge a complaint with the supervisory body competent for personal data protection, if you acknowledge that the processing of your data violates the provisions of the General Data Protection Regulation dated April 27, 2016.;
    10. providing Your personal data is voluntary, but necessary to take part in the recruitment process;
    11. Your personal data will not be processed in the process of automated decision making.