Trustwave Poland Sp. z o.o.

MSO Security Analyst

Trustwave Poland Sp. z o.o.O firmie

  • Warszawa

    mazowieckie
  • Ogłoszenie wygasło 5 lat temu
  • Specjalista

Trustwave, a developer of network security products and compliance services, announces an opening for a MSO Security Analyst to work with our MSO – Managed Security Operations department in Warsaw.

Trustwave is a leading provider of compliance, Web, application, network and data security solutions delivered through the cloud, managed security services, software and appliances. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its TrustKeeper® portal and other proprietary security solutions. Trustwave has helped hundreds of thousands of organizations--ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers--manage compliance and secure their network infrastructures, data communications and critical information assets.

Trustwave is headquartered in Chicago with offices worldwide.

We are currently looking for a talented, highly motivated MSO Security Analyst to work with our MSO department in Warsaw.
We are looking for candidates who are ready and flexible to work on the afternoon shift fro
m 14.00/15.00 till 22.00/23.00

MSO SECURITY ANALYST
Working time pattern: FULL TIME, WORK ON SECOND SHIFT (FROM 3 pm TILL 22.00/23.00 11 pm)
Location: Warsaw, office at Prosta 51 Street



The MSO Security Analyst is responsible for:

  • Using strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems
  • Configuring, managing, and upgrading Firewalls, UTM (Unified Threat Management), IVS (Internal Vulnerability Scanner),  NAC (Network Access Control), Encryption and a wide variety of other security products/appliances
  • Responding to inbound requests via phone and other electronic means for technical assistance
  • Responding in a timely manner (within documented SLA) to support requests raised by customers
  • Documenting actions in support requests (in ticketing system) to effectively communicate internally and to customers
  • Resolving problems independently and understand escalation procedures

Desired Skills & Experience:

  • Requires critical thinking and problem solving skills
  • Requires a passion for information security and data security
  • Requires practical experience with TCP/IP networking
  • Requires experience with Linux, Windows and Network Operating Systems
  • Requires working knowledge of Routing and Access Control Devices
  • Prefer have 1 or more years of experience with one or more of the following security products: Cisco ASA, IP Tables, Checkpoint, Juniper Netscreen, Fortinet FORTIGATE, ClamAV, Squid or other security products / technologies

Key Competencies:

  • Must have very good knowledge of English (written and spoken)
  • Must have strong written/verbal communication skills
  • Must be detail oriented with strong customer service skills
  • Requires strong interpersonal and organization skills
  • Take responsibility for customer satisfaction and overall success of managed services
  • Interface with a variety of customers in a polite, positive, and professional manner

Additional Requirements (nice to have):

  • Bachelor Degree in Information Technology, Information Security/Assurance, Engineering or similar area of study
  • One or more years of Information Security or Networking Experience (if we recognize that candidate has very good theoretical background and is able to learn quickly, we consider accepting candidate with less than one year experience).
  • Readiness to work in shift working system (including weekends and bank holidays)

We offer:

  • Work in multicultural and very modern working environment
  • Competitive salary and benefits package
  • Constant development
  • Contact with global clients

Trustwave is proud to be an Equal Opportunity Employer (EOE)


If you wish to take part in the recruitment process please kindly send us your CV in English.

Trustwave, a developer of network security products and compliance services, announces an opening for a MSO Security Analyst to work with our MSO – Managed Security Operations department in Warsaw.
Trustwave is a leading provider of compliance, Web, application, network and data security solutions delivered through the cloud, managed security services, software and appliances. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its TrustKeeper® portal and other proprietary security solutions. Trustwave has helped hundreds of thousands of organizations--ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers--manage compliance and secure their network infrastructures, data communications and critical information assets.
Trustwave is headquartered in Chicago with offices worldwide.
We are currently looking for a talented, highly motivated MSO Security Analyst to work with our MSO department in Warsaw.
We are looking for candidates who are ready and flexible to work on the afternoon shift fro
m 14.00/15.00 till 22.00/23.00

MSO SECURITY ANALYST
Working time pattern: FULL TIME, WORK ON SECOND SHIFT (FROM 3 pm TILL 22.00/23.00 11 pm)
Location: Warsaw, office at Prosta 51 Street


The MSO Security Analyst is responsible for:

  • Using strong TCP/IP networking skills to perform network troubleshooting to isolate and diagnose common network problems
  • Configuring, managing, and upgrading Firewalls, UTM (Unified Threat Management), IVS (Internal Vulnerability Scanner),  NAC (Network Access Control), Encryption and a wide variety of other security products/appliances
  • Responding to inbound requests via phone and other electronic means for technical assistance
  • Responding in a timely manner (within documented SLA) to support requests raised by customers
  • Documenting actions in support requests (in ticketing system) to effectively communicate internally and to customers
  • Resolving problems independently and understand escalation procedures

Desired Skills & Experience:

  • Requires critical thinking and problem solving skills
  • Requires a passion for information security and data security
  • Requires practical experience with TCP/IP networking
  • Requires experience with Linux, Windows and Network Operating Systems
  • Requires working knowledge of Routing and Access Control Devices
  • Prefer have 1 or more years of experience with one or more of the following security products: Cisco ASA, IP Tables, Checkpoint, Juniper Netscreen, Fortinet FORTIGATE, ClamAV, Squid or other security products / technologies

Key Competencies:

  • Must have very good knowledge of English (written and spoken)
  • Must have strong written/verbal communication skills
  • Must be detail oriented with strong customer service skills
  • Requires strong interpersonal and organization skills
  • Take responsibility for customer satisfaction and overall success of managed services
  • Interface with a variety of customers in a polite, positive, and professional manner

Additional Requirements (nice to have):

  • Bachelor Degree in Information Technology, Information Security/Assurance, Engineering or similar area of study
  • One or more years of Information Security or Networking Experience (if we recognize that candidate has very good theoretical background and is able to learn quickly, we consider accepting candidate with less than one year experience).
  • Readiness to work in shift working system (including weekends and bank holidays)

We offer:

  • Work in multicultural and very modern working environment
  • Competitive salary and benefits package
  • Constant development
  • Contact with global clients

Trustwave is proud to be an Equal Opportunity Employer (EOE)


If you wish to take part in the recruitment process please kindly send us your CV in English.

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