sharing the costs of sports activities
(MSS IT) Support Engineer with Mainframe
HSBC Service Delivery (Polska) Sp. z o.o.
- Kapelanka 42a, KrakówKraków, Lesser Poland
- offer expired a month ago
- contract of employment
- senior specialist (Senior)
- home office work
- remote recruitment
Technologies we use
About the project
GEOS Support Engineers are software experts on a technical level with broad experiences on the entire securities services platform. It’s responsibility is divided in a deployment part and a support part. Within the support part, the GEOS Supporters provides user support for the securities services platform specific front ends (GEOS, MBS). The scope of the deployment part includes the deployment of all vendor sourced applications (incl. Middleware) of the securities services platform with GEOS, MBS and Raquest on all instances (Test, Integration, Parallel, Production, Project-specific).
The activities in GEOS Support requires the knowledge and skills of a zOS all-rounder who is expected to deal with GEOS-specific installation work, technical system support for the GEOS systems and technical user support in a complex zOS installation.
Coordination and scheduling with ITS process development for GEOS installations and production releases
Implementation and documentation of change management for the supported GEOS systems of all ITS deliveries (incl. update SQL and analysis SQLs)
Implementation and documentation of change management for other third-party software products in the GEOS environment (MBS-Open)
Technical system checks of the GEOS systems
Technical error analyses in the GEOS systems (if necessary, forwarding to GEOS DBAs, system programming or system management)
(Informal) first-level support in the event of GEOS faults / error messages (triggered by mail enquiries or telephone)
Second level support for GEOS faults / error messages (triggered by ticket system or mail)
Data provision for the ITS departments (e.g. one-time SQL, monthly evaluations)
Checking/releasing GEOS batch special requests after clarifying the impact on GEOS production operations
Maintain TuB-Order system
generate new DB2 structures
determine changed structures
inform developers of changes
Change business data
Profound knowledge on mainframe environments
Extended experiences on compiling, build and code review technics
Skills in source code management
Accuracy and attention to detail
Background of computer and/or database programming
Banking industry or accounting functional know how
Excellent English language skills (verbally and writing)
Dealing with complex z/OS system environments
Experienced with OS390 / zOS, such as JCL, procedures, UTILITIES (ADRDSSU,XMIT,etc.), Beta92, Beta93, Jobsceduler (OPC /TWS)
Experience in DB2 (zOS), SQL, DB2 utilities, CICS and REXX
High willingness to provide support and be engaged regularly at weekends
Reliability, thoroughness and taking responsibility
What we offer
Interesting path of career in an international organization
Access to the external learning platforms: Coursera, Linkedin Learning, Degree, O'Reilly, FitForBanking
Training and conference budget
Possibility to move between projects
Private health care, and other employees’ benefits
Remote work possible after COVID-19 (up to individual discussion with manager
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
corporate sports team
doctor’s duty hours in the office
retirement pension plan
no dress code
video games at work
coffee / tea
parking space for employees
extra social benefits
employee referral program
opportunity to obtain permits and licenses
Welcome to HSBC!
HSBC Service Delivery (Polska) Sp. z o.o.
HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 64 countries and territories.
HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.
Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.