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Fujitsu Technology Solutions Sp. z o.o.

Network Engineer (Avocent, Netscout)

Fujitsu Technology Solutions Sp. z o.o.About the company

  • West Pomeranian

    West Pomeranian
  • Valid for 23 days
    until: 03 Jun 2021
  • Remote recruitment
  • Remote work
  • contract of employment
  • full-time
  • senior specialist (Senior)

Your responsibilities

  • Provide a high level of support and advise to the 3rd line (on-site) support and account team

  • Involved with small to medium sized project work with supervision from implementation team

  • Mentoring to 2nd level engineers, as well as training and coaching all team members

  • Takes ownership of incidents and progresses them through to resolution

  • Takes escalations from 2nd level engineers and ensures all high severity incidents are escalated to the IM (Incident Management Team).

  • Investigates service improvements and makes recommendations based on investigations and experience

  • Able to work with the team or on their own with little or no supervision

  • Produce and present service reports using tools available

  • Perform known, existing implementation solutions, return to baseline configuration of routers and switches if and when required

  • Takes ownership of more complex issues than at 2nd level

  • Escalates to 4th level support and Service Delivery Manager when required

  • Well established, self-sufficient team member

  • Works on escalations from Service Delivery Manager and 2nd level

  • 3rd party management where technical dialogue is required with 3rd party engineers.

  • Detailed analysis of logs and other output from network devices

  • Packet capture analysis

Our requirements

  • At least 3 years proven commercial networking experience.

  • Knowledge of Avocent and/or Netscout

  • Knowledge of Cisco CCNA or CCNP

  • CCNA or CCNP Certifications will be a plus.

  • In depth working knowledge of networking technologies, e.g. LAN, WAN, TCP/IP, routing, switching and subnet addressing.

  • Good working knowledge of networking hardware, especially from the Cisco Catalyst family, e.g. Cisco 29xx, 35xx, 37xx, 38xx Cisco 26xx routers, 6500 switches, Cisco Nexus family

  • Knowledge of Brocade products (access, distribution and core)

  • Experience of medium and big changes to network infrastructure – IMAC

Optional

  • Reading and understanding of network design

  • Knowledge of ITIL processes

  • Understanding of network security

  • Firewall basics

  • IPAM

  • Benefits

  • private medical care

  • life insurance

  • remote work opportunities

  • integration events

  • coffee / tea

  • parking space for employees

  • leisure zone

  • sharing the costs of tickets to the movies, theater

  • holiday funds

  • charity initiatives

This is how we work
This is how we work