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Network Engineer with English

CSS Corp Sp. z o.o.

CSS Corp Sp. z o.o.

Wołowska 18

Psie Pole

Wrocław

Your responsibilities

  • Troubleshoot/Diagnose all issues from the customers (ISPs, Telecoms, Carriers) and driving satisfactory resolution

  • of the issues.

  • Troubleshoot Product and Configuration issues.

  • Ensure On-Time escalation to L3 and Engineering(R&D) teams.

  • Ensure consistent customer satisfaction, document all communication with customers in the CRM (Salesforce).

  • Contribute to the knowledge base/ Tech Forum.

  • Ensure to gain Certified Expertise (Certifications) to provide better service.

Our requirements

  • Experience in networking support environment.

  • Strong IP networking knowledge and skillset (Cisco CCNA/CCNP or equivalent experience will be welcome).

  • Good knowledge in Bridging and Switching Concepts, LAN Technologies.

  • Good Knowledge in Routing concepts, with Good knowledge in Routing Protocols like: OSPF, EIGRP, BGP (BGP would

  • be a big plus).

  • Experience with Linux/UNIX Operating Systems.

  • Experience with deployments on both copper DSLAMs and fiber GPON access systems would be an asset.

  • Fluent English is a must.

What we offer

  • Friendly, non-corporate atmosphere

  • Parking space for cars and bikes

  • Delicious coffee

  • Private medical care (Luxmed)

  • Life insurance (Allianz)

  • Multikafeteria system (MyBenefit including Multisport)

  • Pizza Day

  • Xmas Bonus

  • Rest area on the Office rooftop

  • Benefits

  • sharing the costs of sports activities

  • private medical care

  • life insurance

  • Christmas Bonus

CSS Corp Sp. z o.o.

CSS CORP is a part of the global information and communication technology company. We strongly believe our People are the reason for our success. Discover the idea of 'SMALLPORATION' and become a member of our Team!

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