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Network Engineer with German

  • Katowice, śląskie pokaż mapę
  • Specjalista
  • 2018-05-24

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Fujitsu offices in Poland are located in Warsaw, Łódź and Katowice. In Warsaw we perform sales and client support services. The Global Delivery Center Poland located in Łódź and Katowice employs specialists within five business lines: Research & Development and Business Application Services, Remote Infrastructure Management, BPO, Service Management, Service Desk. In Łódź, Fujitsu also employs specialists for EMEIA Finance and Supply Chain Services.
    We welcome programmers, IT specialists, administrators, IT engineers, candidates interested in a career in IT, accounting and finance professionals, logistics specialists, linguists and customer service professionals to join our teams.
    We are looking for:
    Network Engineer with German
    Miejsce pracy: Katowice
    About the job

    Overview and Responsibilities

    Responsible for technical support on Client Networks.

    • Min. 2 Years of networks experience.
    • Good analytical and fault finding skills

     

    Mandatory Language skills (fluent reader, writer and speaker):

    German – at least level B1

     

    Responsibilities include providing a responsive service across contract, delivering the following functions:

    • Providing a high level of support and advice to the 3rd line (on-site) support and account team.
    • Involved with small to medium sized project work with supervision from implementation team.
    • Mentor to TSS2 engineers, as well as training and coaching all team members.
    • Takes ownership of incidents and progresses them through to resolution.
    • Takes escalations from TSS2 engineers and ensures all high severity incidents are escalated to the IM (Incident Management Team).
    • Investigate service improvements and make recommendations based on investigations and experience
    • Able to work in a team or on their own with little or no supervision.
    • Produce and present service reports using tools available, e.g. E-Health.
    • Perform known, existing implementation solutions, return to baseline configuration of routers and switches if and when required.
    • Takes ownership of more complex issues than at TSS2 level.
    • Escalates to TSS4 and SDM where required.
    • Stands in for team leader when needed.
    • Well established, self-sufficient team member.
    • Takes escalations from SDM and TSS2.
    • 3rd party management where technical dialogue is required with 3rd party engineers.
    • Detailed analysis of logs and other output from network devices.
    • Packet capture analysis.
    • Provide feedback for AiS.
    • Take ownership of the Team Leaders/Escalation mobile and respond to all escalations accordingly.
    Requirements

    Mandatory Skills

    • 1 to 2 years commercial networking experience.
    • Proven knowledge of Cisco CCNA or CCNP
      • CCNA or CCNP Certifications will be a plus.
    • In depth working knowledge of networking technologies
      • i.e. LAN, WAN, TCP/IP, routing, switching and subnet addressing.
    • Good working knowledge of networking hardware, especially from the Cisco Catalyst family
      • i.e. Cisco 29xx, 35xx, 37xx, 38xx Cisco 26xx routers, 6500 switches, Cisco Nexus family
      • Knowledge of Brocade products (access, distribution and core)
      • WLAN experience is essential:
        • WLAN Controller
        • Access Points
      • Experience of small and medium changes to network infrastructure – IMAC
      • Working knowledge of Legacy technologies, not limited to, but, such as:
        • Avaya switching
        • Hirschman switching and routing
        • Siemens switching and routing
        • Nortel Passport Technology
    • Experience with network monitoring and troubleshooting tools
      • i.e. CA Spectrum and E-Health

    Useful Skills

    • Previous experience of network design.
    • ITIL Foundation or knowledge of ITIL processes.
    • Understanding of network security.
      • Firewall Principles
        • Some hands-on experience
    • Continuous Improvement
    • Bluecoat Technoligies
    • DDI – Infoblox
      • IPAM
      • DNS
      • DHCP
    Why Fujitsu ?
    Opportunities to build a successful career path
    Flexibility - we are open to dialogue – many positions allow working part time or home office
    A cafeteria plan, examples: sports events tickets, holiday finance, online shopping deals.
    Attractive salary
    Great atmosphere and a chance to work with inspiring people from all around the world
    Integration events and Corporate Social Responsibility projects
    Unlimited access to training platforms, Internal and external training
    Relocation support
    Private medical care
    Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies
    Discounts for Fujitsu employees in many places throughout city
    Fresh fruit
    recruitment@ts.fujitsu.com
     To apply for this opportunity, please send your CV in English.
    www: www.TheRealDeal.pl
    www: www.czasnazdolnyslask.pl
    T: +48 42 271 30 01
    F: www.facebook.com/FujitsuPoland
    Find and visit us!
    Fujitsu Textorial
    Park ul. Fabryczna 17
    90-344, Łódź
    University Business
    Park ul. Wólczańska
    178 90-530, Łódź
    Nowa Fabryczna
    ul. Składowa
    35 90-127, Łódź
    .KTW
    Aleja Roździeńskiego
    1 04-202, Katowice


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