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Network Engineer with German or French

  • Łódź, łódzkie
  • Specjalista
  • 11.02.2015

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Network Engineer with German or French

    Łódź
    CSS/W/PSE

    Primary Responsibilities and duties:

    • Troubleshoot all calls from the customers.
    • Ensure consistent customer satisfaction.
    • Document all communication with customers in the CRM.
    • Notify/Discuss with TL/Manager on Tickets that require assistance.
    • Timely handoff (escalation) of cases that require technical or political to L3 TAC.
    • Plan and constantly work on upgrading tech and product expertise.
    • Contribute to the knowledge base/ Tech Forum.
    • Possibility of promotion to L2 position within 3 months!
    • Work place: Wrocław

    Requirements:

    • 1 year relevant experience in configuration and troubleshooting high-end networks
    • Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, FTP, TFTP)
    • Bridging and switching concepts, LAN technologies such as Ethernet, Giga
      Knowledge on VLANs, Tagging
    • IP addressing and sub netting, Routing concepts
    • Good English skills (communication and listening)
    • Good German or French language skills
    • Good communication skills (both verbal and written)

    What we offer:

    • international environment
    • competitive salary
    • private medical care
    • group life insurance
    • relocation package
    • other benefits, including fully paid MultiSport card

    Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.