Network Operations Engineer

STANDARD CHARTERED GLOBAL BUSINESS SERVICES SP Z O OO firmie

Rekrutacja zdalna

Rekrutacja zdalna

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Rekrutacja zdalna

STANDARD CHARTERED GLOBAL BUSINESS SERVICES SP Z O O

Towarowa 25A

Warszawa

Network Operations EngineerNumer ref.: Location: Warszawa

The Role Responsibilities Strategy

  • Review network strategy and standards and provide operational feedback to drive an effective and optimal network infrastructure
  • Assist on development of operational strategyBusiness
  • Provide effective and expedient support for the banks European office network and GDCW Data Centres networks
  • Own and drive excellence in Incident / Problem / Change Management of SCB Network services in Europe
  • Assist on Incident calls that involve complex multi-component, multi-platform issues together with peer Infra teams like OS Platforms, Middleware, DB and Apps support - taking ownership of resolution
  • Ensure end-to-end root cause analysis and trend reporting for production issues is carried out in a way that meets business and technology requirements
  • Identify and implement technology service improvements in line with the Network Services platform requirements.
  • Manage Europe and GDCW network incidents end to end and take ownership of resolution.
  • Assist to identify and analyse, reason for outage (RFO) and root cause analysis (RCA) for every outage and degradation in the network.
  • Assist in network capacity planning with detail analysis of the network behaviour.
  • Assist delivery of projects across the region where required
  • Focus on internal and external customer experience - "Delight the Customer"Processes
  • Own and drive excellence in the banks Network & Security incident and problem management processes
  • Ensure accurate and regularly updated information related to network physical inventory, logical inventories, network diagrams, network traffic flow, technical troubleshooting documents and operational process documents
  • Implement project methodologies, process and tools to execute BAU projects
  • Identify and suggest improvements to all processes

Our Ideal Candidate

  • Graduate degree in a technical discipline, or equivalent industry experience
  • IP Services like DNS, DHCP, IPAM, AAA Platforms
  • Switching / Routing - Cisco Nexus and IOS platforms preferred
  • TCP/IP and related protocols
  • Firewall technologies. Juniper and Fortinet preferred
  • BGP and OSPF routing protocols
  • Load Balancer experience preferably F5 platform
  • Aruba Wireless and Clearpass
  • Industry certifications - CCNP Equivalent, Fortinet (Preferred)

What we offer:

  • Career development in a fast-growing company with a clear business strategy
  • Opportunity to expand international experience and build global professional relations
  • Permanent
    employment
  • Competitive benefits package (incl. health & life insurance, pension plan, meal cards)
  • 3 days of paid volunteering leave our employees can use to support the cause of their choice
  • Convenient location (next to Rondo Daszyńskiego) with subway, tram and bus lines
  • Comfortable office space with chillout areas, free coffee/tea & fruit supply
  • Contribution to building our newest Global Business Services centre

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