sharing the costs of sports activities
- Opolska 112, KrakówKraków, Lesser Poland
- Offer expired 5 days ago
- Remote recruitment
- Remote work
- contract of employment, B2B contract
- specialist (Mid / Regular), senior specialist (Senior)
Technologies we use
Adhering to SLAs
Mentoring / Training Team Members
Handling tickets / requests
Perform root cause analysis
Troubleshooting technical issues
Defining processes and ensuring that the processes are adhered to
Oversees and is responsible for successful completion of Installation, configuration and migration
Ensure maximum uptime according to the SLA
Understanding of Multi-geo support environment
Responsible for building / maintaining a test environment
Improves and maintains customer and employee satisfaction
Suggests new technologies and design changes
Monitoring and maintaining SLA requirements by the team members
Testing / Auditing/processes as required from time to time
Identify Skill gaps and plan for training / knowledge updating
Primary Skill Set: Firewall, Proxy, NAC, IDS, IPS &VPN (Cisco, Fortigate, Bluecoat, Juniper Pulse, Cisco ISE)
Secondary Skill set: Network and Security Analytics (Gigamon) ,Skybox
Must have 8+ years’ experience with managing perimeter security solutions including firewall, VPN, proxy, NAC & Network Analytics solutions
Should be able to manage and troubleshoot firewall, VPN, proxy & ,NAC solutions in large and complex environment
Should have working experience on Fortigate and Cisco Firepower Firewall solutions, Blue Coat Proxies, Cisco ISE, Juniper SSL VPN and Gigamon Network Analytics.
Should be able to work on design & architecture on Firewalls, Proxies, VPN, NAC and other security solutions.
Experience on Skybox security policy would be an advantage.
Advanced knowledge of Firewall platforms running routing protocols and next gen features.
Strong understanding of general networking & Design, Packet Analysis, OSI model etc.
Investigate and Assist in escalated issues on customer’s network and IT estates.
Good hands on exposure on troubleshooting & root cause analysis
Must have expertise in defining Standard Operating Procedures
Should be able to present solutions & reports to customer.
Must have expertise in Remote Infrastructure management for network and information security
Should be able to manage day to day activity of managing perimeter security devices
Good Experience of Native cloud security on Azure / AWS
Engineer solutions for complex security challenges through detail analysis.
Should have B.Tech. / MCA degree
Minimum 10 + years of overall experience
CISSP Certification is preferred.
CCIE Security, CCNP Security certifications preferred
Cisco, Bluecoat, Fortinet, Gigamon & Juniper certifications preferred
Ability to communicate and manage client needs and expectations
Ability to works well in a team environment and independently
Strong analytical and problem-solving skills
Excellent listening, verbal and technical writing skills
This is how we organize our work
This is how we work
- in house
- you focus on a single project at a time
What we offer
Clear career path in a growing multinational organization
private medical care
sharing the costs of foreign language classes
remote work opportunities
flexible working time
retirement pension plan
extra social benefits
employee referral program
Technical & HR Interview
HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. With a worldwide network of R&D, innovation labs and delivery centers, and 150,000+ ‘Ideapreneurs’ working in 46 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated revenues of USD 9.94 billion for 12 Months Ended 31st March, 2020.
We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age.
HCL’s global delivery center in Krakow was established in 2007. It works with several Fortune 500 firms, primarily offering multilingual global technical support. Today, we assist more than 35 customers in 18 different languages.
At HCL, we don’t just accept the differences—we support it and celebrate it. We are committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.