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Network Support Engineer with foreign languages

  • Prague, Czechy
  • Specjalista
  • 04.01.2018

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.

    Network Support Engineer with foreign languages
    Miejsce pracy: Prague
    • Location: Prague (Czech Republic)/ Wrocław
    • Wrocław - only English (C1)
    • High Salary
    • Different competencies (networking, Cisco, Security, convergent communication, etc.)

    Key Responsibilities:

    • Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail.
    • Ensure that assigned infrastructure at the client site is configured, installed, tested and operational.
    • Monitor infrastructure remotely.
    • Provide remote support to clients.
    • Identify the root cause of incidents and problems.
    • Follow the three-strike rule to monitor resolved tickets.
    • Participate in daily performance huddles, identify causes of performance shortcomings and provide suggestions for improvement.
    • Develop detail work instructions for L1 Engineers to follow and complete requests, process events and resolve incidents.
    • Review the recurring or high impact incidents and manage them through problem management process. 


    • experience in network administration or support (L2/L3);
    • Experience supporting clients with any of the following technologies: Cisco, BlueCoat, Juniper, F5, Aruba, Nortel, Extrem, Alcatel, Infoblox, Avaya, Genesys, Polycom, Tandberg, HP, VMware, EMC, NetApp, CheckPoint, RSA;
    • Proficiency in English & any of the following: Spanish / Dutch / German / Czech / French is essential.

    Our Client offers:

    • 5 weeks of vacation,
    • relocation package (flight ticket, accommodation for 1 month, shipping, visa support),
    • new Global Delivery Center.
    Osoby zainteresowane prosimy o przesyłanie aplikacji klikając w przycisk aplikowania.

    We reserve the right to answer only to chosen applications.

    Agency entered into the National Register of Employment Agencies under the number 4061.


    Please include in your CV the following clause: “I hereby consent CPL Jobs Sp. o.o. with its registered office in Warsaw, 02-001, Al. Jerozolimskie 81, REGON 140757022, NIP 527-25-26-500 (the CPL) to administrate, process and store my personal data for the purpose of recruitment processes including sharing my details with potential future employer for whom CPL performs work to establish conditions of engagement before concluding a contract of employment . The agreement covers the processing of personal data by CPL even after recruitment process in order to present further proposals of employment and may be revoked at any time. CPL informs that data can be shared with other entities of the group CPL in the European Economic Area. At the same time, I declare that all the data that are included in the CV and job applications have been delivered to the company CPL voluntarily and they are true. I acknowledge that personal data will be deleted immediately by the CPL in case of cancellation of my consent, and in case it is not possible to update my data. The company CPL Jobs told me about the right to inspect my personal data and the right to demand updates. I acknowledge that CPL will share with me the data of potential employer after verification of my qualifications contained in application documents. "