NOC Service Engineer

  • Warszawa, mazowieckie pokaż mapę
  • Specjalista
  • 11.07.2018
  • Ważna jeszcze 23 dni (do 10.08.2018)

    Pracodawca ma prawo zakończyć rekrutację we wcześniejszym terminie.

    We make the internet work faster, better, and more reliably.

    We hire talented people who thrive on solving difficult problems and give them opportunities to hone new skills, try new approaches, and grow in new directions.

    Work with us and shape the future of cloud and enterprise connectivity at one of the Fastest Growing Technology Companies in America (Forbes 2014).

    If you want to play a part in building a historically significant company, we want to meet you.

     

     

    Due to the dynamic growth of the company, currently we are looking for the candidate for the position of:

    NOC Service Engineer
    Workplace: Warszawa
    Requisition ID: NOC/07/2018

    If you are fluent in English, experienced in NOC / network support, troubleshooting and incidents managements and you are willing to work 12 hours shifts, please review below responsibilities and qualifications needed for the job to apply today and join our Equinix family.

     

    Responsibilities:

    • Troubleshoots network problems and outages and provides Level 2 Network Triage support;
    • Provides escalation level support for Tier1 and Level 1 team;
    • Performs network monitoring and create the tickets for events and incidents;
    • Monitors network tools and devices, software health and network tools health checks;
    • Owns incident bridge setups, escalation calls and cross-functional coordination to drive for a quick closure of the incident or trouble ticket;
    • Performs Network Service fulfilment for quote to cash transactional tickets for all network and data center products (Interconnections, DCIM etc.).
    What will be expected of you:
    • Fluent English skills – written and verbal – is a must;
    • Ability to work in Poland (EU citizen EU or Polish work permit holder) - is a must;
    • 3+ years proven experience in level 2 network support;
    • Ideal candidate will have a background JUNIPER equipment and networks;
    • Knowledge internet network technologies and protocols: BGP, OSPF, VRRP, MPLS, HSRP;
    • Developed knowledge Optical Transport Network Protocols like OTU, DWDM, SDH;
    • Bachelor's degree in computer science or related engineering discipline preferred.

    What we offer:

    • Full time job agreement;
    • Competitive salary and benefits (including VIP medical coverage);
    • Pre-paid lunch cards;
    • Employment in a stable company with an established position in the market;
    • International business travels for trainings;
    • Training package to further master your hard as well as soft skills;
    • Office in Warsaw city centre.
    If you are interested working in an international, fast pace and continuously changing environment, have strong customer service focus, ability to make structure in complex situations, ability to juggle multiple priorities and want to develop your professional career with Equinix, please do not hesitate to send us your résumé in English via button:
    Please send your application indicating the scope of the applicant’s data in accordance with Art. 221 of the Labour Code.
     
    We hereby inform you that Equinix (Poland) Sp. z o. o. with its registered office in Warsaw (00-697) at Aleje Jerozolimskie 65/79 will process personal data provided by you as the data administrator in the meaning of Art. 7 point 4 of the Act dated 29 August 1997 on Personal Data Protection, for recruitment purposes. Providing personal data in the scope of Art. 221 of the Act dated 26 June 1974 – the Labour Code is mandatory. You are entitled to access your data and correct it.