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On Site Support Engineer

EUROFINS GSC IT POLAND Sp. z o.o.

  • Ściegiennego 3, Katowice
    Katowice, Silesian
  • valid for 12 days
    until: 27 Aug 2022
  • contract of employment
  • full-time
  • specialist (Mid / Regular)
  • full office work
  • Immediate employment
  • remote recruitment
  • запрошуємо працівників з України
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Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України

EUROFINS GSC IT POLAND Sp. z o.o.

Ściegiennego 3

Katowice

Technologies we use

Operating system

About the project

The On Site Support Engineer together with the IT Infrastructure Support Team (ITIST) provide IT support at the different locations/sites. The majority of the requests are related to front-end systems such as desktops, laptops, fixed and mobile phones and applications. Requests relating to back-end systems such as servers and networking will be serviced from the central IT teams, but assistance on-site for these teams is regularly needed, therefore a strong verbal and written English is a requirement.

Your responsibilities

As part of the GSC – NSC IT Infrastructure team the main activities for this role are:

• Provide hands-on IT Support at the in scope location(s) covering IT Infrastructure services, such as: Worplace Services, Networking, Printing, Servers etc.

• Installations and deployments of new laptops, desktops and mobile devices as well as performing hardware installations.

• Providing second line (L2) support and work closely with the ServiceDesk (L1) and other support teams.

• Applying information system security rules (rights, password changes, Group security recommendations) and adherence and adoption of IT Group standards.

• Maintaining proper inventory of assets (hardware and software licenses) and deliver quality documentation, procedures and work instructions.

• Ensuring that the services comply with the set policies and standards and meet the agreed SLA’s.

Specific Assignments:

• Support the end user and end device migration activities into the new zones.

• Participate in future planned migrations of IT zones to ITIST covering also the network and printers.

Our requirements

  • Experience with Desktop deployments and rollouts, upgrading to latest Windows clients, SCCM and Intune.

  • Experience in Office 365 environments: OneDrive, Teams etc.

  • Solid knowledge of Microsoft end-user environment (Windows 10, MS Office etc.).

  • Active Directory / Azure Active Directory.

  • Good knowledge of mobile solution and devices (Android, iPhone, etc.).

  • Basic knowledge of networking (switches / patches / IP / Subnets).

  • Ability to read, understand and create technical documentation of the delivered solutions.

What we offer

  • A permanent position.

  • The opportunity to gain increased areas of responsibility and personal (career) development.

  • Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organisation.

  • A dynamic working environment with a good team spirit where personal development and growth are encouraged.

  • Benefits

  • private medical care

  • sharing the costs of foreign language classes

  • sharing the costs of professional training & courses

  • life insurance

  • remote work opportunities

  • flexible working time

  • integration events

  • dental care

  • corporate sports team

  • no dress code

  • coffee / tea

  • sharing the costs of tickets to the movies, theater

  • redeployment package

  • employee referral program

  • Multikafeteria

Additional Information

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

EUROFINS GSC IT POLAND Sp. z o.o.

Why are we here?

You may not know our name but we can guarantee you know our work as all we do has a positive impact on life, health and the environment.

Eurofins is by your side every day, from the food you eat to the medicines you rely on. We work with the biggest companies in the world, making sure the products they supply are safe, their ingredients are authentic and labelling is accurate.

As a fast paced growing environment we are looking for natural born leaders that inspire passion in unique individuals and are not afraid to take risks in order to achieve goals. Life at Eurofins is a meritocracy, where people are empowered to make decisions and are rewarded for their success. We encourage independent thinkers who challenge the status quo and never accept the market or the company's usual way of doing things.

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This is how we work
This is how we work