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Onboarding Specialist - Italian speaking

Miinto Tech PL Sp. z o.o.About the company

  • Warszawa, Masovian
  • offer expired 3 years ago
  • contract of employment, B2B contract
  • full-time
  • specialist (Mid / Regular)
  • home office work
  • remote recruitment

Miinto Tech PL Sp. z o.o.

Hoża 51

Warszawa

Check how to get there

Your responsibilities

  • Guide our partners on the way to their first accepted order on our Marketplace, and shortly afterwards
  • Be their go-to person about the challenges they come across during their first weeks on Miinto.
  • Supervise and execute the process for having Partner's products online on the marketplace - to achieve our KPI’s and SLA’s
  • Lead the onboarding communication with our Partners around the globe
  • Provide recommendation to Partners regarding the best possible integration approach
  • Validate the data -- we want the products to have the best data quality and you will be responsible for it
  • Provide training and guidance for Partners about our systems
  • Create various materials to support the onboarding process
  • Suggest and implement process improvements

Our requirements

  • Fluent knowledge of English and Italian
  • Quick learner and IT passionate
  • Great communication skills
  • Excellent organisation and time management skills
  • Good knowledge of MS Office, in particular with Excel
  • Goal- and customer-orientation
  • Being service minded and helpful

What we offer

  • The opportunity to work for a growing and exciting global eCommerce business with huge ambitions and a driven and dynamic leadership team
  • Flexibility to manage your own time in order to maximise your performance
  • Competitive salary as well as company discounts on Miinto/Showroom and nice package of benefits (Lux Med, MyBenefit, Aviva life insurance)
  • A lovely and vibrant office in the heart of Warsaw

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • corporate products and services at discounted prices
  • integration events

Miinto Tech PL Sp. z o.o.

We are a dynamic and young company with more than 200 employees, passionately working to connect all fashion boutiques and brands in Europe on our platform, and we expect to triple our business over the next 3 years. You will become part of an international, diverse team of ambitious and dedicated subject matter experts to inspire and support you. The bar to join Miinto is high, we work hard, but we also take time to celebrate our successes, have fun and build relationships via frequent social activities.

Job description

Apply and join us if you are a quick learner with excellent communication and time management skills! It is essential that you understand the importance of the onboarding process for our Partners on the Italian market and take pride in handling issues in a swift and efficient manner to ensure that business runs smoothly, and Partners are happy.

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Onboarding Specialist - Italian speaking, Hoża 51, Warszawa