Operation Engineer Identity and Authentication
DLA PIPER GSC POLAND sp. z o.o.
- offer expired 7 days ago
- contract of employment
- specialist (Mid / Regular)
- home office work, hybrid work
- remote recruitment
- запрошуємо працівників з України
- Робота для іноземцівбез польської
Within a broad area of competence, take ownership of incidents, problems and other requests for support and determine the appropriate action to take.
Progress requests for support and ensuring all stakeholders are kept informed.
Liaising with systems development staff and software suppliers on the development of system enhancements to overcome known problems.
Providing technical expertise to enable the correct application of operational procedures.
Documenting all work using required standards, methods and tools, including prototyping tools where appropriate.
Developing plans for installation and commissioning of hardware and software are appropriate and following the prescribed specifications.
Problem Solving & Analysis – The ability to take information provided and use it to analyse and resolve issues related to a reported problem.
Strong communicator with the ability to engage and manage stakeholders from a variety of different backgrounds and disciplines.
Knowledge of techniques for identifying, gathering and validating customers' needs in the delivery of IT services.
Understanding and application of different development approaches
Proficient in configuration management.
Understanding of Service Level Agreements, the purpose and composition of an SLA and the relationship between an SLA, an OLA and an underpinning contract for the supply of services.
Strong understanding of Infrastructure
Familiar with the principles and application of cloud/virtualisation and the use of tools and systems to manage virtualised environments.
Knowledge of Corporate, Industry and Professional standards relevant to the IT industry and how to apply them.
System Centre SCOM
Windows Server 2008 - 2019
Cloud Identity Azure AD/B2B/B2C /RBAC
Group Policy Management
Cyber security awareness
DLA PIPER GSC POLAND sp. z o.o.
We are recruiting an Engineer in the Service Operations team within IT. The IT function is a key part of our business services and operates across International with key hubs in UK, Asia and Australia.
As an Identity and Authentication Engineer you will have experience in engineering and support in a Service and Operations environment and a deep understanding of the relevant fields of expertise (e.g. Infrastructure, VMware, Server OS, AD, Cloud Identity etc.) Working in an Operations team providing, BAU and project support.
The ideal candidate will be able to demonstrate excellent communications skills, both oral and written as well as having a thorough knowledge of the business and the technical aspects of the area being supported and the hardware and software environment in which it runs. Able to deal with difficult and sometimes complex problems
Experience of Information systems concepts and practice as well as working in a fast paced, complex global environment with multiple regulatory requirements is a distinct advantage.